1 ACCOUNT DIRECTOR, GOVERNMENT SALES Job in Orlando, FL
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ACCOUNT DIRECTOR, GOVERNMENT SALES
$135k-182k (estimate)
Contractor | Telecommunications
3 Weeks Ago
Summit Broadband is Hiring an ACCOUNT DIRECTOR, GOVERNMENT SALES Near Orlando, FL
DescriptionSummit Broadband Inc delivers the best in telecommunications services in Central and Southwest Florida with a growing team of professionals. This growing, dynamic high-tech company is seeking an Account Director, Government Sales, to join our team and grow with us.
Job Title: Account Director, Government Sales Reports to: Director, Government Sales Status: Full-Time/ExemptLocation: FloridaPosition SummaryThe Account Director, Government Sales, is responsible for the following:
Job Description
Summit Broadband is a drug and tobacco free workplace.
Summit Broadband, Inc. is an Equal Opportunity Employer. The Company participates in the E-Verify program.
Job Title: Account Director, Government Sales Reports to: Director, Government Sales Status: Full-Time/ExemptLocation: FloridaPosition SummaryThe Account Director, Government Sales, is responsible for the following:
Job Description
- Strategic Account Management: Oversee a designated portfolio of customers, providing strategic account management and financial sales leadership.
- Business Development: Cultivate new business within a specified set of leads and opportunities.
- Account Strategy Development: Create and implement comprehensive account strategies for specific named accounts, emphasizing revenue growth and retention of existing services.
- Customer Relationship Management: Focus on reducing churn and write-downs through effective customer relationship management and ensuring high customer satisfaction.
- Revenue and Retention Goals: Consistently achieve annual revenue and customer retention targets, exceeding the end-to-end experience expectations of enterprise customers.
- Sales and Service Management: Oversee the execution and delivery of sales and services to local and regional accounts within the enterprise and mid-market segments.
- Sales Quota Achievement: Meet or surpass monthly sales quotas by identifying and closing additional sales and revenue opportunities.
- New Customer Acquisition: Generate and secure sales and revenue opportunities with new customers using assigned leads and opportunities.
- Customer Engagement: Proactively engage with customers to understand their evolving business needs and identify opportunities for upselling, cross-selling, and new product growth.
- Billing and Business Reviews: Conduct regular bill reviews with all customers and quarterly business reviews (QBR) with key customers.
- Contract Renewals: Renew customer contracts to maintain and grow existing revenue streams.
- Product Knowledge: Maintain a deep understanding of the company's products, services, pricing practices, and sales techniques to ensure effective positioning and alignment with assigned accounts.
- Solution Delivery: Propose and deliver solutions that meet the needs of assigned customers, leveraging the company's product portfolio.
- Performance Monitoring: Monitor customer usage and performance of connected products and services to identify and address vulnerabilities and opportunities proactively.
- Issue Resolution: Act as the primary escalation point for customer issues, coordinating with internal teams to ensure effective resolution.
- Collaborative Strategy Development: Work with Sales, Finance, and Operations leadership to develop specific account management plans and an overall strategy to optimize sales and retention opportunities.
- Cross-Functional Relationships: Build and lead cross-functional relationships with support groups, including Construction, Project Management, and Installation, to ensure timely sales progression to installation.
- Project Management: Escalate issues to keep projects on track and develop plans for delayed projects.
- Executive Sales: Position and sell company services at multiple organizational levels, including C-level and executive personnel.
- Revenue and Forecast Management: Manage existing revenue, sales opportunities, quotas, funnels, and forecasts in alignment with the company's sales, service, and operational goals.
- Independent Judgment: Exercise independent judgment and discretion in significant matters.
- Work Flexibility: Ability to work nights, weekends, variable schedules, and overtime as needed.
- Additional Responsibilities: Perform other duties and responsibilities as assigned.
- Customer Experience Ownership: Prioritize the customer experience by acting in ways that put customers first, offering seamless digital options at every touchpoint, and fostering customer advocacy for the company's products and services.
- Bachelor’s Degree or equivalent experience
- Excellent written and oral communication skills a must
- Minimum 5 years previous sales in telecommunications
- Minimum 5 years previous experience working in the Government & Education segment
- Must have a strong technical background specifically in telecommunications
- Travel as needed
- Strong computer skills and tools required for project management
- Must be able to pass criminal, MVR, and drug testing
- Must keep current auto insurance with 250,000/500,000 coverage at all times throughout employment and provide such proof of such insurance to Human Resources annually
Summit Broadband is a drug and tobacco free workplace.
Summit Broadband, Inc. is an Equal Opportunity Employer. The Company participates in the E-Verify program.
Job Summary
JOB TYPE
Contractor
INDUSTRY
Telecommunications
SALARY
$135k-182k (estimate)
POST DATE
06/08/2024
EXPIRATION DATE
07/06/2024
WEBSITE
summit-broadband.com
HEADQUARTERS
ORLANDO, FL
SIZE
200 - 500
FOUNDED
2009
TYPE
Private
CEO
KEVIN COYNE
REVENUE
$50M - $200M
INDUSTRY
Telecommunications
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About Summit Broadband
Summit Broadband is a provider of broadband, voice and cable television services for commercial and residential sectors.
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