Career opportunities at VillageMD and our operating companies

We’re a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.

And now we’re proud to say we’re part of the VillageMD family.

VillageMD, through its operating companies, provides high-quality, accessible health care services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional practice settings, in patients’ homes and online appointments.

Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliated practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care. Through , , , , , , and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care. Its dedicated workforce of more than 20,000 operates from 770 practice locations and 26 markets.

Why become a Villager?

When you work at VillageMD, or a VillageMD operating company, you are part of a compassionate community of people who work hard every day to make health care better for all. What makes us different is our village of supportive and inspiring peers who want a meaningful career with impact. The work we do is changing the lives of our patients, our communities, and each other. Together, we are creating better outcomes for all.

We’re reimagining health care with a primary care-led, value-based care model. Here, you will be part of a team delivering the care we want to see in the world. It is what drives us to knock down old barriers in health care because every patient, every person and every community deserves better care. Here, you will be at the center of our mission. Your voice will be heard, and you will feel empowered to do what’s best and right for our patients, communities, and each other. To learn more about VillageMD visit our corporate site .

Job Description

Provides leadership and support in day to day operations within the clinical setting along with the Pod Liaison, Clinical Coordinator/ Director. Serves as a role model and consultant for staff. In collaboration with the Clinical Coordinator/Director, ensures policies and procedures are properly communicated and adhered to. Ensures staff members are competent in emergency protocol and procedures. Completes and populates Physician and staff monthly schedules. Maintains the automated schedule. Manage staff PTO requests. Identifies staffing needs in advance, assists in utilizing resources effectively. Monitor and control overtime use. Manage weekly staff swipe reports. Coordinates training of all staff. Conducts an annual performance evaluation including obtaining physician input on each staff member of the department. Works with QI and Clinical Services to implement and create action plans for SMG clinical quality improvement process at the POD level. This includes ensuring the utilization of the CQS Physician Dashboard. Advances the department’s technology including the use of the information technology and the implementation and appropriate use of the Electronic Medical Record. Takes a lead role in POD program development in order to foster an increase in clinical services, advancing technology and further interdepartmental coordination of care. Works with the physician POD Liaison to ensure efficient office operations, adjustments in workflow as necessary, overall smooth functioning of the department and compliance of SMG policies. Maintains and expands staff competencies by implementing ongoing internal education programs and encouraging participation in outside continuing education. Works with the physician POD Liaison to ensure the extraordinary customer service quality is provided to our patients. Anticipates staff training requirements to maintain smooth department functioning. Cross trains personnel to other functions where appropriate. Provides status of office operations to the clinical practice manager in a timely manner. Collaborates with clinical practice on departmental functioning, efficiency and growth opportunities. In collaboration with the physician POD Liaison, holds monthly staff meetings, attends clinical practice manager’s meetings. Consults and communicates with other departments in a professional manner. All other duties as assigned. Responds effectively in emergency situations, adequately trains staff in emergency response protocols and policies. Acts as a patient advocate, upholding patient rights. Monitors departmental compliance with all applicable standards (OSHA, HIPPA): reports compliance concerns; Ensures utilization of resources for resolution of issues.

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Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at .