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Sales and Service Advisor
$28k-36k (estimate)
Full Time | Transportation 1 Day Ago
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Sun Auto Tire and Service is Hiring a Sales and Service Advisor Near Frisco, TX

If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights! Driver’s Edge Auto Repair has delivered fast and easy service for over 10 years. We proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.
The Service Advisor is responsible for selling and promoting all products and services offered by Driver's Edge by following the company’s store standards and expectations.
Compensation: $45,000/Yr to $60,000/Yr. Benefits:
  • Closed Sundays
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement!!!
Principal Duties and Responsibilities:
  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
  • Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned
Qualifications:
  • High School Diploma or equivalent
  • Prior experience as a Service Advisor is highly preferred, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver’s license, or obtain a valid driver’s license within 30 days of hire date
  • Ability to work a minimum of five days, including Saturdays
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$28k-36k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/31/2024

WEBSITE

greenbriarequity.com

HEADQUARTERS

MOSES LAKE, WA

SIZE

500 - 1,000

FOUNDED

2017

TYPE

Investment Company

REVENUE

$500M - $1B

INDUSTRY

Transportation

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About Sun Auto Tire and Service

Greenbriar is an investment firm that provides financial solutions for manufacturing and logistics industries.

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The job skills required for Sales and Service Advisor include Customer Service, Products and Services, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales and Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales and Service Advisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales and Service Advisor positions, which can be used as a reference in future career path planning. As a Sales and Service Advisor, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales and Service Advisor. You can explore the career advancement for a Sales and Service Advisor below and select your interested title to get hiring information.

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If you are interested in becoming a Sales and Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales and Service Advisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales and Service Advisor job description and responsibilities

The service advisor communicates with customers to determine their vehicular problems and the repair timeline and provides the technicians with accurate repair descriptions about the customers' concerns.

03/13/2022: Vallejo, CA

The Service Advisor sells and schedules needed service work on cars and equipment for the dealership service department.

03/15/2022: Biloxi, MS

Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car.

04/21/2022: Mcallen, TX

Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up.

04/10/2022: Youngstown, OH

A service advisor manage and oversee the dealership’s workflow and schedule.

03/12/2022: Dayton, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales and Service Advisor jobs

A Good Service Advisor Knows The Value of Marketing.

04/29/2022: Lubbock, TX

Maintain positive customer relationships to ensure repeat business.

04/01/2022: Tallahassee, FL

Build a repeatable system for getting and selling clients.

02/24/2022: Bremerton, WA

Consider all types of training and development.

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Develop and maintain a knowledge base of the evolving products and services.

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Step 3: View the best colleges and universities for Sales and Service Advisor.

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