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Collections Specialist
Sun Loan Company San Antonio, TX
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$35k-44k (estimate)
Full Time 4 Days Ago
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Sun Loan Company is Hiring a Collections Specialist Near San Antonio, TX

The Collections Specialist provides support to Sun Loan customers and branch offices from a centralized remote call center location.

Customer support is provided by contacting past due accounts to resolve delinquency status and by supporting with other duties as assigned which may include filling in to assist agents in other roles.

**** Collections experience is required

**** Successful candidates are required to be in the San Antonio area and expected to work full-time in the Call Center.

Responsibilities/Requirements:

  • Reviews assigned past due accounts to determine options to bring account current.
  • Contacts borrower to update account and review options to bring account current.
  • Documents in LPX comments and arrangements for account resolution.
  • Conducts outbound calls to follow up on promises to pay.
  • Conducts skip tracing for accounts with which contact cannot be made using current information.
  • Scores web leads, transfers to appropriate work group.
  • Conducts outbound calls and initiates emails regarding online inquiries.
  • Handles inbound customer calls regarding Consumer installment loans.
  • Servicing loan accounts such as taking debit card payments by phone and answering questions about the account.

Requirements:

  • 1 years of collections experience needed
  • Minimum 3 years’ overall experience in collections, customer service, call center, retail, or customer finance
  • Some college preferred

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

06/18/2024

EXPIRATION DATE

07/04/2024

WEBSITE

sunloan.com

HEADQUARTERS

RUSSELLVILLE, AL

SIZE

100 - 200

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Lending & Credit

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The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.

Insight Global
Full Time
$36k-46k (estimate)
1 Week Ago

If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collections Specialist job description and responsibilities

Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.

02/26/2022: New York, NY

Collections specialists are responsible for managing overdue accounts for an organization.

12/16/2021: Port Arthur, TX

They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.

01/03/2022: Omaha, NE

remind the clients for the overdue payment

01/05/2022: Fayetteville, NC

Contact clients for overdue outstanding payment

02/28/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collections Specialist jobs

Build an optimized Collections Specialist resume quickly and easily using administrative skills.

02/02/2022: Omaha, NE

Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.

02/04/2022: Idaho Falls, ID

These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.

02/03/2022: Elkhart, IN

Learn excellent knowledge of billing procedure

03/03/2022: Utica, NY

Relevant work experience as a Collections Specialist are prefered

03/03/2022: Charleston, SC

Step 3: View the best colleges and universities for Collections Specialist.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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