Description

Summary

Central Service Dispatcher

Are you seeking an entrepreneurial, empowering workplace that allows you to :

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals the fastest growing rental business in North America is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from / to customers and other Sunbelt stores in accordance with company and DOT standards.

DUTIES AND RESPONSIBILITIES

Assist Central Service Manager in the following :

Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment

Creating and monitor road mechanic’s schedules.

Creating and monitor receipt and maintenance schedules for company equipment.

Review daily and weekly driver logs in accordance with company and DOT standards.

Perform daily truck inspections in accordance with company and DOT standards.

Work closely with other store locations in order to assist them in meeting their customer’s equipment needs.

Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals.

Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution

Provide adequate feedback to the Region or District PC’s regarding the timely delivery and receipt of equipment.

Follow Standard Operating Procedures.

QUALIFICATIONS

High School Education

Working knowledge of the DOT Federal Motor Carrier Safety Regulations

Customer Service & Dispatch training a plus

At least two years prior knowledge of the applications of various construction / industrial equipment.

Working knowledge of the delivery area.

Able to effectively communicate.

Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time

This description is not an all- inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company.

Essential functions and overtime eligibility may vary based on the specific task assigned to the position.

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors / outdoors when required by the job.

The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer Minority / Female / Disabled / Veteran and any other protected class.

Base Pay Range : $54,674.00 - 75,177.30

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience.

Please visit for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, andapplicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position.

Last updated : 2024-07-17