Responsibilities:

- Provide exceptional customer service and support to clients.
- Respond to customer inquiries and resolve issues in a timely manner.
- Maintain a high level of product knowledge to effectively assist customers.
- Identify opportunities for upselling and cross-selling products and services.
- Process orders, and exchanges accurately and efficiently.
- Maintain a clean and organized environment. Keep the displays clean, sales floor well organized and the store environment customer friendly and inviting.
- Follow up with customers to ensure satisfaction and resolve any outstanding issues

Experience:

- Previous experience in a customer service role is preferred
- Strong communication skills, both written and verbal
- Excellent problem-solving abilities and attention to detail
- Ability to analyze customer needs and recommend appropriate solutions
- Proven track record in sales or business development is a plus
- Familiarity with Salesforce or other CRM software is a plus
- Knowledge of technical sales or technology products is beneficial.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!

Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program

Compensation package:

• Commission pay
• Profit sharing
• Uncapped commission

Schedule:

• Monday to Friday
• Weekends as needed

Travel requirement:

• No travel

Ability to Commute:

• Kissimmee, FL 34741 (Required)

Work Location: In person