Sunrise Systems is Hiring a Benefit Delivery Solutions Specialist Near Beaverton, OR
Top Skills: Administrative Support/Customer Service, Detail oriented, Excellent verbal and written communication skills. You will be responsible for overseeing the daily management of the ServiceNow system including monitoring and administering of the benefit tickets to the appropriate people. Processing of day-to-day transactions and ensuring accurately and timeliness. Assist the Benefits Delivery Solutions team with audits, completion of forms, manual entry and ad-hoc requests as necessary. Responsibilities
Administration activities include the following:
Processing Qualified Medical Child Support Orders
Enrollment appeal requests
Daily ticket assignment and processing of manual enrollments
Complete employee benefit verification request and Medicare forms
Deliver service excellence to managers and employees by responding in a professional, accurate and timely manner to their inquiries and transactions
Review current operational processes and tools, recommend improvements and document new processes
Qualifications
1-2 years of Administrative support experience
Experience developing practices and processes and driving program results thru project and program execution
Excellent verbal and written communication skills
Team player, energetic, service-oriented, and able to work in a dynamic and fast paced environment
Strong attention to details
Able to multitask, work well under pressure and deliver within tight timeline
Make decisions within guidelines and policies that impact own work
High proficiency in Microsoft Excel is a must
Working knowledge of HR SAP and/or Workday is preferred
Bachelor's degree in HR, Finance, Business or equivalent preferred