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Sunrise Systems
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Data Center Technician
Sunrise Systems Chandler, AZ
$52k-67k (estimate)
Contractor 4 Months Ago
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Sunrise Systems is Hiring a Data Center Technician Near Chandler, AZ

Job Title: Data Center TechnicianLocation: Chandler, AZ 85225(Onsite)Duration: 6 months contract to begin withPosition Type: Hourly contract Position (W2 only)Job DescriptionLOCATION: EAST VALLEYOur Team is currently seeking an entry level Data Center Technician to support both company specific servers as well as servers onsite at customer data centers. The ideal candidate balance technical skills (Hardware, IT, and Cabling Management) is highly analytical with superior attention-to-detail, self-motivated, and a positive, humble 'results driven' attitude. Technicians are also expected to provide feedback, create documentation on both technical and non-technical processes, and contribute to our knowledge library that can be leveraged by others, for example: KB Articles, SOP, lessons learned, etc. Additionally, the Tech will be both internal and external facing with the ability to lead and drive initiatives as assigned to conclusion.
What You'll Do
  • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks.
  • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues with minimal customer and business disruption.
  • Follows procedures to communicate, report, and escalate incidents to appropriate Shift leads.
  • Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment uses, lifting, electrical hazards, ladder/rolling stair use).
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others.
  • Complies with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines.
  • Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with guidance from S3 technicians.
  • Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
  • Learns the client's business and maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
What You Bring
  • Computer or Server hardware knowledge with an understanding of component & system type failures
  • Administer software tools (e.g.: diagnostics, tests, FW updates) experience in real-time issue resolution during deployment execution
  • Experience with Linux PXE services a plus.
  • A growth mindset and commitment to continued process improvement
  • Basic Linux and Windows scripting experience a plus
  • Virtual Machine set up and environment configurations a plus
  • Ability to work autonomously and within a local or geographically dispersed team environment.
  • CompTIA A or equivalent experience or schooling
  • CompTIA Server or equivalent experience or schooling
  • Windows OS experience
  • Associate degree in computer science, Information technology or equivalent experience a plus
  • MCP/MSCE certification a plus
  • The ability to lift up to 50 pounds when necessary
  • The ability to safely climb ladders when necessary
  • The ability to wear personal protective gear correctly when necessary
  • The ability to stand and walk throughout the facility for extended periods without loss or reduction of productivity
  • The ability to (i) use their hands to handle, control, or feel objects, tools or controls, (ii) make quick, precise adjustments to machine controls, (iii) bend or twist their body and (iv) repeat movements for extended periods without loss or reduction of productivity

Job Summary

JOB TYPE

Contractor

SALARY

$52k-67k (estimate)

POST DATE

02/13/2024

EXPIRATION DATE

06/23/2024

WEBSITE

sunrisesystems.com

HEADQUARTERS

PEMBROKE, MA

SIZE

50 - 100

TYPE

Private

CEO

HENRY C APPLETON

REVENUE

$5M - $10M

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The following is the career advancement route for Data Center Technician positions, which can be used as a reference in future career path planning. As a Data Center Technician, it can be promoted into senior positions as a Telecommunications Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Data Center Technician. You can explore the career advancement for a Data Center Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Data Center Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Data Center Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Data Center Technician job description and responsibilities

Data center technicians ensure systems and equipment are properly maintained, and that the center runs smoothly at all times.

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Data center technicians provide a range of services which revolve around the maintenance of data center equipment and processes.

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Data center technicians perform various functions to keep the operations of data centers at optimum performance.

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The data center technician job description focuses on providing the necessary technical support at data centers.

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Data center technicians are responsible for the setup and maintenance of systems within a data center.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Data Center Technician jobs

Datacenter Technician should have great knowledge about switches, routers, screens, and different other specific hardware equipment.

04/11/2022: Appleton, WI

Acquire knowledge of the best practices, technologies, design, and construction of computer systems and data storage systems.

02/05/2022: Evansville, IN

Some employers may prefer data center technicians with relevant and active certification.

03/20/2022: Grand Forks, ND

Take a data center certification program and exam such as CISCO, JUNIPER and Fortinet.

04/04/2022: Concord, NH

Seek training opportunities for hands-on experience.

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Step 3: View the best colleges and universities for Data Center Technician.

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