Sunrise Systems is Hiring a Digital Customer Service Administrator Near Greenwood, SC
Job Title: Digital Customer Service Administrator (Part-Time) Location: Greenwood, SC (Remote)Duration: 12 months with possibility of extension Position Type: Hourly contract Position (W2 only)NoteThe part-time hourly wage for this remote position. 12-15 hours a week. Schedule is flexible, but must be within core business hours to align with supervisor. Compensation for the role will depend on a number of factors, including the location of the successful candidate, qualifications, skills, competencies, experience, and job-related knowledge. DescriptionThe Digital Commerce organization at client is driving a digital transformation and is seeking a talented Digital Customer Service Administrator to support digital applications and tools. This role is remote with flexible working hours, however, our ideal candidate will be located on the East coast. The Digital Customer Service Administrator will support customer service and data management activities for e-commerce, digital applications, and tools. This role will be a cross-functional partner for IT, marketing, customer service, sales, and customers. Self-motivated candidates must be able to work independently, providing excellent customer service with a high attention to detail and data management. Key ResponsibilitiesAct as customer service administrator for digital applications
Facilitate registration and onboarding of new users requesting access to digital applications
Monitor and respond to email correspondence from internal and external users to ensure successful usage of digital applications
Provide troubleshooting support and quality customer service with users via email
Support data entry and administration within digital applications
Support data entry and data management activities across platforms and tools
Support data hygiene activities
Support data updates within digital applications
Key Requirements
Excellent communication skills (written and verbal)
Strong attention to detail
Experience with Microsoft Outlook and Office applications
Experience with customer service
Experience with data entry
Experience with Salesforce, Adobe products, and SAP preferred but not required
This is a 100% remote position ContactAbdul Ajeej | Cell:732-272-0361 | Email: Abdul.A@Sunrisesys.com