23 Help Desk Technician Jobs in Trenton, NJ
Sunrise Systems is Hiring a Help Desk Technician Near Trenton, NJ
Interview will be Remote.
Our client is seeking an individual to work and support the ITO desktop, laptop, mobile and server environments. This work will include deploying new computers and mobile devices. Technologies that this position will be working with will include the following: MS Office 365; OneDrive; MS Endpoint Configuration Manager; Windows 10; Defender ATP Anti-Virus; Windows Server 2016,2019; Group Policy; Active Directory; Dell PC & Laptop support; Apple iPad; MS Surface; Client MFP & Laser Printers.
Example Of DutiesThe selected candidate will be actively involved with the design, support, and long-term future of the client’s projects and initiatives such as the following:
- Answer helpdesk calls and provide Tier I and II support, including basic system malfunctions up to and including full system replacements
- Collect and analyze data to identify potential security violations, including ensuring compliance with technology/data security policies and procedures.
- Configure and deploy client workstations and associated operating systems and applications software.
- Configure and support wireless/mobile devices, for example, smartphones, tablets, and data terminals, including all iOS and Android Mobile Devices
- Help verify new statewide software packages and system images work as proposed/designed.
- Receive and inventory new equipment and prepare used equipment for surplus disposal.
- Apply and grant permissions on approved system access requests.
- Effective written and verbal communication skills
- Basic printer repair
- Office 365 troubleshooting
- Video conferencing troubleshooting.
- Android phone configuration
- Other related duties as required.
RELEVANT WORK EXPERIENCE: 2 to 5 yrs.Skill MatrixSkillRequired / DesiredAmountOf ExperienceWindows 10 Required 4 Years Windows imaging using SCCM Required 4 Years Group Policy Required 4 Years Desktop support and troubleshooting Required 4 Years Phone support and setup (Android OS) Required 4 Years Office 365 support Required 4 Years Basic Printer Repair Required 4 Years Office 365 troubleshooting Required 4 Years Video Conferencing trouble shooting Required 2 Years Android phone configuration Required 4 Years 2 year degree or equivalent technical experience Required 2 Years
Job Summary
Full Time
$65k-81k (estimate)
06/08/2024
06/28/2024
sunrisesystems.com
PEMBROKE, MA
50 - 100
Private
HENRY C APPLETON
$5M - $10M
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The job skills required for Help Desk Technician include Help Desk, Troubleshooting, Technical Support, Operating System, Desktop Support, Windows Servers, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
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