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JOB SUMMARY
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties.
This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
DUTIES & ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative :
Answers the telephone.
QUALIFICATIONS
Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills.
REQUIRED
A high school diploma or equivalence is required.
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.
Last updated : 2024-09-08
Full Time
Lending & Credit
$39k-50k (estimate)
09/11/2024
12/08/2024
sunsetfinance.net
SENECA, SC
50 - 100
2002
WILLIAM H FLETCHER
<$5M
Lending & Credit
The job skills required for Customer service representative include Customer Service, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.