SUMMARY:
How would you like to be part of a diverse, skilled, energetic and uplifting team? Do you want to make a difference in your community? Would you enjoy positively effecting the lives of others on a daily basis? How about continued support for your success? If this interests you, Sunshine Community Health Center is the place to be. We’re excited to find a new member to join our medical team! The MA position helps to ensure that patients receive timely and appropriate care. Medical Assistants at Sunshine provide direct clinical support to the patients, health providers, nurses, and other clinical staff, using a patient-centered, team-based approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Daily review of upcoming clinical provider schedule with a goal of
a. Identifying changes that need to be made to allow for better patient flow
b. Identifying, and where appropriate, delegate any preparatory work that needs to occur prior to patients being seen
i. Overdue labs or recalls – alert provider as appropriate
ii. Completion of prior authorizations
iii. Identify patients who may require or benefit from integrated care with behavioral health, dental, nursing, or patient advocates.
2. Daily tasks as assigned include but are not limited to;
a. Advising patients of diagnostic test results and follow up plans recommended by providers
b. Placing recalls or future orders as requested by providers or per our Standing Orders Procedure, preventative and chronic care follow up
c. Along with case managers and nurses, will act as initial point of contact for outside service providers.
d. As appropriate initiate contact with patient or care givers to schedule follow up appointment with SCHC provider
e. Alert providers to any identified referral or equipment needs
f. Refer appropriately to case management or care coordination for long-term coordination needs
g. Ensure that documentation is available for providers review prior to patient appointment
h. Collaborate with case management and nurses when additional information is needed
i. Other tasks as assigned
3. Medical Assistant Duties Include
a. Take vital signs and brief medical history
b. Assist when needed with clinical procedures
c. Taking X-rays, sending them to radiologist for reading, ensure results are given to ordering provider and documented in the EHR.
d. Assist in preparation for specialty clinics. Paperwork/funding/follow ups.
e. Assist with acute emergency patient care when needed.
f. Assist when making specialty appointments and referrals, and faxing appropriate medical records when required.
g. Assist in faxing needed prescriptions or orders to required organizations
h. Perform lab functions for patients as needed in collaboration with designated lab staff.
i. Perform point of care testing
j. Perform patient callbacks & result letters as needed
k. Assist in providing prompt, professional care of patients to the clinic
l. Maintain and fully understand the importance of patient confidentiality
m. Medical Assistant daily, weekly, and monthly task list
4. Participates in patient education on-site as deemed appropriate.
5. Participates in SCHC Quality Assurance program
6. Participates in efforts to improve
a. Patient outcomes and satisfaction
b. Clinical workflows
c. Work environment satisfaction
7. Other duties as required
EDUCATION and/or EXPERIENCE:
Graduation from high school or equivalent. Graduation from a nationally certified medical assistant training program, (or equivalent schooling) or on-the-job training at the discretion of the Clinical Support Manager. EMT experience may substitute: (CNA or other similar certifications). Current CPR certification.