At Superior Ear, Nose and Throat Specialists you can expect comprehensive, patient-centered treatment for medical problems involving the ears, nose and throat. Our team of healthcare professionals is dedicated to providing clinical excellence and unsurpassed customer service.

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying medical assistants of patient’s arrival and making sure the patient has the proper paperwork filled out.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, verifying receipt of supplies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Importing patient documents into patient charts and processing new referrals.
• Proper cleaning and sanitizing of your work station.
• Contributes to team effort by accomplishing related results as needed.
• Processing payments and selling hearing aid supplies.

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Free flu shots
• Free parking
• Paid sick time
• Paid time off
• Paid training

Medical Specialty:

• Allergy & Immunology
• Otolaryngology

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• No weekends

Application Question(s):

• Attendance and punctuality are critical in this fast-paced office. How many time in the last year have you been tardy and/or had unplanned absences?

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person