Emp Type: W2 or 1099........ (No C2C)

Visa: H1B, OPT, H4EAD, GCEAD, L2, Green Card, US Citizens (Only USA Applicants)

Workplace Type: Onsite / Mossville – IL

Experience: 4 Yrs

Typical task breakdown:

- This role typically covers NPI projects and field issues on a daily basis.

Managing both at the same time. Working to understand the NPI projects then working on deliverables.

Interaction with team:

- Daily interaction with other service engineers, but also software, hardware, systems, validation, site coms engineers.

Work environment:

- Daily would be at Mossville Tech Center, but some travel to customer sites around the world. Office environment

Education & Experience Required:

- Associates Degree preferred or equivalent experience required.

- 2 yrs of in field heavy equipment support

- 2 yrs of on machine technology

Technical Skills (Required)

- Heavy Equipment Electrical and CAN Troubleshooting

- Knowledge of computer software and operating systems, such as Windows, Ubuntu, Command Line and Terminal

- Microsoft Office Suite (Outlook, Teams, OneDrive, Sharepoint, etc.)

(Desired)

- Network, IT, or A/V support/Troubleshooting

Soft Skills (Required)

- Communication (will be interacting with customers) so this is critical

- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.

- Self-Motivated and Ability to work independently and manage one’s time.

- Supporting multiple projects at a time

- Situational Awareness and Ability to adapt to situation at hand

(Desired)

- Mentoring skills necessary to provide support and constructive performance feedback.

- Ability to communicate with those who speak broken English.

- Speak other languages (Spanish, Portuguese, French)

Disqualifiers/Red Flags:

- Rigid persons who require repetition

• Please share your resume and contact details to sahithi_s@surgetechinc.com or can call on 832-990-6448