Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Accountabilities / Responsibilities

Key Responsibilities:

• Data entry.
• Filing and organizing Medical Records.
• Answer phones.
• Organizing paperwork.
• Uploading files in a timely manner.
• Other business office and clinical functions as needed.
• Act as a liaison between patients, clinical or medical teammates.
• Maintains positive communications with the medical staff members and their office personnel.
• Excellent interpersonal, verbal, and written communication skills with attention to detail and the ability to prioritize and complete multiple tasks within established deadlines.
• Call pre-operative patients to collect health/medical history and verify they are a candidate.for outpatient surgery.
• Clear any medical concerns with the medical director.
• Maintain competencies to function in MA role within specific area.
• Ability to work flexible hours as needed and/or requested by Manager.

• Promote the mission, vision, and values of SCA.
• Comply with the SCA and facility policy and procedures.
• Notify the RN of any changes in patient’s status and responses.
• Demonstrate effective communication and collaboration skills with members of the team and other stakeholders.
• Act as a patient advocate and maintain privacy and confidentiality of individuals and health information.
• Comply with all SCA and facility policies and procedures, regulatory and accreditation standards and professional guidelines when providing patient care.
• Perform other duties as assigned.

Qualifications

• Successful completion of Basic Life Support (BLS) or Basic Cardiac Life Support (BCLS) within 90 days of employment or documentation of current BLS/BCLS certification.
• High School Graduate or equivalent.
• One year of Medical Assistant / Nursing Assistant/ Patient Care Tech experience preferred.
• Certified Medical Assistant (MA)/Nursing Assistant (CNA)/Patient Care (PCT) preferred.
• Knowledge of medical terminology.

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