SERVICE ADVISOR :

The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training, and a minimum of one year of dealer-level or large facility experience.

He or she has an unrestricted driver's license and a clean driving record, and has a strong technical and customer service performance record with automotive experience a plus, but not a must! Fluent English speaking and written communication skills (bilingual a plus), good time management skills, and professional dress, speech, and behavior are all required for this position at a car dealership service drive.

REQUIREMENTS :

• Must pass pre-employment screening including a drug test and background check
• Current, Valid driver's license with a satisfactory Motor Vehicle Report
• Service Advisor experience
• Schedule appointments and generate estimates
• Effectively communicate to the customer the timeline of repair and maintenance
• Assist all customers in selecting suggested service in a friendly, professional manner
• Resolving customer complaints
• Keeping CSI at or above region monthly
• Maintaining value, quality, and integrity
• Responsible for the entire customer service experience from the service drive until the vehicle is turned back over to the customer
• Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele

Benefits :

• Compatible salary
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Please submit your resume today for consideration

Job Type : Full-time

Last updated : 2024-06-17