JD 1.A: Oracle Cloud SCM Functional Support

Full Time Opportunity

Location — Chattanooga, TN (Remote / Onsite )

We are looking for an Oracle Cloud SCM Support Functional Consultant to join our support team. The ideal candidate will possess a strong functional knowledge of Oracle Cloud SCM and experience in providing exceptional support to users. You will be responsible for troubleshooting issues, configuring system enhancements, and ensuring the smooth operation of Oracle Cloud SCM modules.

Key Responsibilities:

1. System Support and Maintenance:

• Provide day-to-day support for Oracle Cloud SCM modules.
• Troubleshoot and resolve system issues in collaboration with other teams.
• Perform regular system maintenance and updates to ensure optimal performance.

Qualifications:

Experience:

• Minimum of 10 years of experience supporting Oracle Cloud SCM modules.
• Strong understanding of supply chain processes and Oracle SCM functionalities.
• Skills:
• Proficiency in Oracle Cloud SCM suite, including modules such as Inventory, Order Management, Procurement, etc.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Certifications: Oracle Cloud SCM certification is advantageous.

Preferred Skills:

• Experience with service management tools like Manage Engine, ServiceNow or Jira.
• Familiarity with SQL and basic knowledge of Oracle Cloud technical components.
• Experience in training end-users and creating user documentation.

Gopala Goshike

248.308.1212

Gopala.Goshike@sutherlandglobal.com