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Are you an active listener who knows how to ask probing questions to help solve problems and address issues? Do you thrive at taking initiative and working in a metrics-driven environment that rewards you for your efforts? Do you live in Texas and are looking for a new or different opportunity to work from home?
Join Us.
We’re Sutherland and we’re now seeking Customer Service Representatives to join us on a full-time, work from home basis. We will even supply the equipment to help set you up for success!
In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM (no weekends)
To help you achieve success, you will work with leading technologies and systems and have a dedicated team of leaders and peers to support you. You will also receive:
We will provide equipment, but to work from home, you must have:
IMPORTANT NOTE: This job is open only to residents of Texas, and you must be authorized to work in the US in order to be considered for employment.
About Us
Sutherland, recently re-certified as a Great Place to Work, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from financial services to healthcare, entertainment to retail, insurance to gaming, and everything in between, provide exceptional experiences for their customers for over 35 years.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Full Time
$36k-45k (estimate)
03/24/2023
08/24/2024
sutherlandglobal.com
PITTSFORD, NY
15,000 - 50,000
1986
DAN WETZEL
$1B - $3B
We make digital human by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of glo...bal professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.
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