10 Remote Customer Support Agent Jobs in Los Angeles, CA
SVH Tours And Travel is Hiring a Remote Remote Customer Support Agent
Department: Hospitality
SummaryWe are seeking a Remote Customer Support Agent to join our team in the Hospitality industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and guests. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with booking reservations, resolving issues, and providing information about our services
- Maintain a high level of product knowledge to effectively address customer needs
- Collaborate with other team members to ensure a seamless customer experience
- Document customer interactions and feedback to improve our services
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and a customer-focused mindset
- Ability to work independently and manage time effectively
- Previous customer service experience is a plus
- Proficiency in Microsoft Office and CRM software
Job Summary
Full Time
$46k-58k (estimate)
06/03/2024
07/19/2024
svhtravel.com
Glendale, SC
<25
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The job skills required for Remote Customer Support Agent include Customer Service, Customer Support, Problem Solving, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Support Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Support Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Support Agent positions, which can be used as a reference in future career path planning. As a Remote Customer Support Agent, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Support Agent. You can explore the career advancement for a Remote Customer Support Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Agent job description and responsibilities
For unsatisfied customers, agents try their best to resolve the concerns or transfer the complaints to related departments.
01/29/2022: Port Arthur, TX
A Customer Support Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
01/24/2022: Charleston, WV
Ensured superior customer service experience by addressing customer concerns, demonstrating empathy and resolving problems within a reasonable time frame.
01/19/2022: Anaheim, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
01/17/2022: Helena, MT
Therefore, being able to diffuse frustrated customers and ensure effective and successful complaint resolution.
02/06/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Agent jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
03/13/2022: Reno, NV
Agents need to be trained for a wide range of customer service soft skills.
01/21/2022: Baltimore, MD
According to numerous studies, today’s consumers expect customer service to be more proactive and personalized.
03/07/2022: Bakersfield, CA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/26/2022: Dothan, AL
Second line support agents must remain calm and be completely understanding with each customer.
02/01/2022: Hialeah, FL
Step 3: View the best colleges and universities for Customer Support Agent.
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