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Description
Quality Program Manager @ Swedish Cherry Hill
Full Time (40 Hour Week)
Day Shift
8 Hour Shifts
The Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level.
Using quality improvement methodologies and tools, evidence-based clinical pathways, risk assessments, and data analysis, the QPM leads, facilitates and mentors individuals, teams and committees to improve quality outcomes, patient safety, accreditation readiness and performance in payor/government programs, such as Det Norske Veritas-GL, ISO 9001, Washington Administrative Codes (WAC, RCWs), and the Centers for Medicare & Medicaid Services (CMS).
Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Facilitates the selection of annual, priority-driven improvement projects, pathways and/or other activities that focus on key operational processes and services offered. Reviews evidence, research, available data, and coordinates risk and opportunity assessments that serve as the rationale for project selection and focus.
Partners with IS, Best Practice, Clinical Transformation, analytics, patient engagement, patient safety, risk management and other teams to coordinate improvements in education, workflow, Epic, and other areas identified by project teams.
Uses knowledge of quality improvement methodology and change management when performing process improvement and consulting with and directing leaders, managers and caregivers.
Participates in the design, creation, validation, analysis, and communication of clinical quality data as it related to organizational priorities in partnership with analytics and other relevant teams.
Supports the evaluation and continual improvement of quality and safety at Swedish, as represented by the quality management system and/or other standardized practices across the enterprise. Uses standardized principles (i.e. document vetting and control) and processes (i.e. internal audits, preventative/corrective action, risk reduction, action planning) as appropriate.
Remains current and knowledgeable about regulatory requirements and payor/government programs as they relate to quality and safety. References that information to design effective systems and processes, and meets or exceeds those standards.
Creates project summaries and reports, leads project committees/workgroups, and provides presentations and other communications to local and system-wide groups/teams in partnership with division leadership as needed.
Participates thoughtfully and constructively in team meetings. Assists with onboarding of new team members.
Assists the leaders of the Quality Division in coordinating multiple projects.
Required Qualifications:
Bachelor's Degree
upon hire: Licensure as applicable to educational background
3 years Healthcare
3 years if bachelor's degree is in an unrelated field, an additional 3 years of industry experience is required
Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research
Work experience in quality management, patient safety, systems thinking, change management
Preferred Qualifications:
Bachelor's Degree in Health administration, public health, or related field
Master's Degree in Healthcare administration, public health, nursing, business or related subject
Electronic Health Record
IHI, Six Sigma and/or Lean process improvement
Experience of 1 year building dashboards
Fluency in Power BI dashboards
certificate in Power BI
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190 primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 297346
Company: Swedish Jobs
Job Category: Clinical Quality
Job Function: Quality/Process Improvements
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 3900 SS Quality Pt Safety
Address: WA Seattle 500 17th Ave
Work Location: Swedish Cherry Hill 500 17th-Seattle
Pay Range: $46.11 - $73.00
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits
Full Time
Hospital
$130k-173k (estimate)
07/22/2024
09/21/2024
swedish.org
SEATTLE, WA
7,500 - 15,000
1910
NGO/NPO/NFP/Organization/Association
GUY HUDSON
$1B - $3B
Hospital
Swedish Health owns and operates a network of nonprofit health care clinics offering pediatrics, primary care, behavioral health and surgical services.
The job skills required for Quality Program Manager include Leadership, Planning, Collaboration, Commitment, Innovation, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Program Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Program Manager positions, which can be used as a reference in future career path planning. As a Quality Program Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Program Manager. You can explore the career advancement for a Quality Program Manager below and select your interested title to get hiring information.