Position Description: Is shopping with your 4-legged family member a tail waggin good time?
Do you believe carry out isnt just about pizza, its for bags of kibble to?
If youre the leader of the pack and enjoy providing products and services that enrich pets lives, then come work in our neighborhood!
As Assistant Store Team Leader at Pet Supplies Plus, youre pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you:
help your store team by example including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store
recognize the local pug rescue coordinator and offer to host the next adoption event
join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands
Support STL in analyzing your store sales results and developing plans to maximize sales, neighbor engagement and productivity
create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood
all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, youre more than that. Youre PAWsome.
Assistant Store Team Leaders key responsibilities include:
Assisting in the operational management of the stores
Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors
Assisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals
Supports STL in maintaining a fully staffed team and recruiting and onboarding for all levels in the store
Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members
Connecting with community organizations to partner on events and marketing opportunities.
PAWsome Assistant Store Team Leaders will have:
2 years of experience leading a retail team
4-year college degree or equivalent work experience
Microsoft Office knowledge is a must, as well as good communication skills
Ability to operate all equipment including a forklift to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
Be able to work flexible schedules, have reliable transportation and must pass the background and validated selection test, and be 18 years or older.