Job description
Sweetwaters Coffee & Tea is looking for Baristas that enjoy working with people and making coffee, espresso, and tea beverages. We are an established, premium coffeehouse brand that was founded in Ann Arbor and has been operating successfully for over 29 years.

This Sweetwaters is located inside the new Olive Ann Hotel in dowtown Grand Forks, ND,

Responsibilities include:

• Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards.
• Provide friendly, accurate, and efficient guest service.
• Execute accurate and proper cash handling procedures.
• Ensure the café is clean, organized, and inviting at all times.
• Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.

Requirements for the job
Must have strong customer service skills, enjoy drinking coffee or tea, food service experience preferred but not required.

• Loves to laugh and work in a positive environment.
• Must be available at least 15 hours per a week and at least 2 shifts on the weekend.
• Food service experience preferred.
• High school diploma or equivalent.
• Ability to lift and or move up to 50 lbs.
• Previous experience with cash handling and register systems.
• Passionate about giving, upbeat, friendly, and authentic customer service

Compensation & Benefits
$14-$18 per hour*
*hourly rate includes tips. Must be available to work at least 15 hours/week.

Must be available on weekends.

Brewed coffees, teas, and Cold Brews are a perk during shifts!
Opportunity for professional advancement in our growing company.

**Duties:**

- Prepare and serve specialty coffee drinks, including espresso-based beverages and tea.

- Maintain a clean and organized workspace, adhering to food safety and handling standards.

- Take orders, operate a cash register, and process transactions accurately.

- Provide exceptional customer service, answering questions and addressing concerns in a friendly and professional manner.

- Assist with food preparation, including brewing coffee, preparing pastries, and plating salads and sandwiches.

- Upsell and promote products and services, fostering a positive and welcoming atmosphere.

- Manage inventory, stock supplies, and maintain a clean and tidy store environment.

- Perform basic math calculations, handling cash and operating a point-of-sale system.

- Collaborate with colleagues to ensure efficient operations and maintain a positive team dynamic.

**Skills:**

- Proven sales skills, with the ability to promote products and services effectively.

- Knowledge of food handling and preparation techniques, with a focus on maintaining high-quality food standards.

- Proficiency with cash handling and basic retail math calculations.

- Excellent customer service skills, with a focus on providing a positive and welcoming experience for customers.

- Experience with food service and coffee preparation, with a strong knowledge of coffee and its various brewing methods.

- Ability to work in a fast-paced environment, managing multiple tasks and priorities effectively.

- Familiarity with POS systems and a willingness to learn new technologies.

- Strong communication and teamwork skills, with the ability to collaborate effectively with colleagues and management.

Job Type: Part-time

Pay: $14.00 - $18.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Coffee shop

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Grand Forks, ND 58201 (Required)

Work Location: In person