SwimRVA is Hiring a Relationship Coordinator for Enrollment Near Richmond, VA
SwimRVA is looking for an energetic and enthusiastic individual, who primary availability is to work nights and weekends to join our team as a Relationship Coordinator for Enrollment! The SwimRVA Relationship team strives to provide amazing first impressions and build relationships with those we serve to ensure a great overall experience. The SwimRVA Relationship Coordinator for Enrollment will establish and maintain relationships for new and current members of the Swim School, Water Polo and Artistic Swimming programs. The Relationship Coordinator will provide positive experiences for onboarding participants and transitions from the SwimRVA Swim School and Camps to the SwimRVA competitive programs (Swim Team, Water Polo, Artistic Swimming, Hammerheads). The Relationship Coordinator's attitude greatly reflects the rest of the SwimRVA team and is a critical customer facing position that will support the multi-site/regional growth of SwimRVA. The mission of SwimRVA is to elevate swimming in the Richmond region making water safety and aquatic fitness more accessible to all. SwimRVA believes our strength and impact is driven by our people. We invest in the growth and development of our team members in order to grow our impact. The SwimRVA Relationship Coordinator For Enrollment Job Duties
Implements evening program and membership workflow, google docs, and welcome folder distribution.
Help with new member onboarding and welcoming new member families.
Serve as a key member of the Relationship team and perform all Relationship department duties as needed
Maintain weekly visits and touchpoints with families at all locations (CSAC, North. MBK, Church Hill)
Creates, implements, and manages enrollment processes for Swim School, Water Polo, Artistic Swimming.
Manages the SwimRVA Swim School wait list and delegates as needed with SwimRVA Relationship Coaches
Designs and delivers a stewardship program for prospective clients on waitlists
Coordinates transition between Swim School, Camps, and SwimRVA competitive programs
Reports weekly statistics on enrollments and transitions.
Assists in set up and take down for meets and events
Qualifications
A positive attitude and work ethic
Customer service oriented, organized, efficient, and positive
Ability to communicate effectively both written and verbal
Ability to multitask
Ability to assist in setup & load outs of various events
Main availability should be nights and weekends.
Able to lift and carry weights up to 50 pounds
Salary/Benefits
Full-time non-exempt position
Health, Dental, short-term disability. IRA with employer match, life insurance
3 weeks paid time off
Starting at $16.35/hour
Multiple locations- North Chesterfield, Church Hill, North Henrico
Free-employee facility membership to multiple locations including SwimRVA's summer location at SwimRVA North