Full Time | Specialty Trade in Construction2 Weeks Ago
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Swinerton is Hiring a Solutions Manager - Virtual Design & Construction Near Concord, CA
Job Description SummaryPromote technology awareness, adoption, and effective use while continuously improving our business technologies and processes. Effectively support the day‐to‐day needs of our employees as well as the ongoing needs of division and company leaders to effectively manage and improve operations. Position may support regional level or shared services. Job DescriptionPOSITION RESPONSIBILITIES AND DUTIES: General Responsibilities
Build relationships with company leaders (Ex. Division Managers, Regional Managers, functional management, change leaders, etc.)
Build relationships throughout the company that will assist with understanding business challenges and being aware of innovations happening on the front lines
Facilitate the development and implementation of solutions to business challenges
Promote awareness around and adoption of critical tools, technologies, and best practices
Keep current on applicable technology and industry trends – attend conferences and workshops
Participate in Business Technology Projects as a subject matter expert, tester, and/or trainer
Participate in technology testing and experiments
Lead and participate in the research, design, development, testing, delivery and training of new and modified business processes, reports, and tools
Manage Change Requests
Participate in patch testing, implementation, training and documentation
Work with division leaders and project teams on problems and challenges and understand what innovations are being implemented locally
Support of construction technologies (ex. CMiC or other ERP system, Bluebeam, Electronic Plan Tables, BIM360, Sharefile, SAGE, Salesforce, VDC/BIM, SQL)"
Assist other Regional Solutions Managers, as needed
Recurring monthly travel required (local and interstate)
Other responsibilities as assigned
Training Specific
Develop training plans and materials for business technologies and processes
Provide employee training for existing and newly implemented technologies
Coordinate training for employees and teams, as needed
Coordinate/provide training for external partners as necessary for critical technologies and processes
Maintain a network of local subject matter experts in your region for critical technologies and business processes
Keep training programs current and engaging
Support Specific
Process and manage Fresh service tickets as applicable
Answer employee questions or facilitate resolutions regarding tools and processes
Work with other Business Technology members, subject matter experts in the company, and/or 3rd party vendors to get employee questions/issues resolved
Create and maintain support materials including self‐help knowledge articles
Develop and maintain business process and configuration documentation
Manage established ‘Problems’ (coordinate diagnosis of a problems, develop a plan to resolve the problem, coordinate all parties as necessary, and resolve the established ‘Problem’)
Minimum Skills Or Experience Requirements
2 years work experience in construction-related field
Excellent English verbal and written communication skills, and professional telephone disposition
Familiarity of construction technologies preferred (ex. CMiC or other ERP system, Bluebeam, Electronic Plan Tables, BIM360, Sharefile, SAGE, Salesforce, VDC/BIM, SQL)
Virtual Design and Construction and reality capture experience is required for this position
Travel to divisions and jobsites as necessary (job may require frequent travel)
Proficient and knowledgeable with office equipment and general office procedures
Good organization skills, with the ability to prioritize and coordinate work efforts
Proficient in the use of word processing, spreadsheet, and other computer applications