I'm working with an awesome company who's looking to hire a Workplace Service Coordinator to join their team. I've included some details below, would love to connect and chat further either for yourself or someone in your network (we offer nice referral bonuses)!

Pay Rate: $20-$22 per hour

Location: The role involves rotating between three locations: Burlington (5 Wall Street, Burlington, MA 01803), Boston (500 Boylston Street, Boston, MA 02110), and Cambridge (955 Mass Ave, Cambridge, MA). The primary location will be Burlington, where you'll work 3 days a week, with the remaining 2 days at either Boston or Cambridge.

Contract: 6 months (potential to extend/convert)

Role Overview: The Workplace Services Coordinator will be the first point of contact for employees, visitors, and guests, providing exceptional customer service and support. The role includes managing the Welcome Desk, assisting with onsite meetings and events, and handling various facilities tasks.

Key Responsibilities:

• Greet and assist employees, visitors, and guests at the Welcome Desk.
• Manage badging, visitor registration, and escorting.
• Provide excellent hospitality and answer inquiries about the space.
• Support onsite meetings and events with room setup, furniture arrangement, and catering.
• Handle office supplies, snack and beverage programs, and facilities vendor management.
• Perform office walk-throughs, restock supplies, and submit building work orders.

Skills

• Previous customer service experience (e.g., in workplace, hotel, or retail settings).
• Basic office operations experience.
• Experience with workplace operations or tech (Workday, Google) is a plus but not required.
• Experience in biotech or related fields.
• Strong customer service, multi-tasking, and prioritization skills.
• Outgoing personality with excellent communication abilities.
• Experience with Salesforce, Slack, Google, and Quip is a plus but not required.

Additional Information:

• Commuting: A personal vehicle is preferred for traveling to Burlington; public transportation is suitable for Boston and Cambridge. Reliable access to all three locations is essential.
• Remote Work: This position requires being onsite 5 days a week.
• Timeline: Immediate start preferred.
• Extension/Conversion: Potential for extension and conversion to permanent role, though not guaranteed.
• Interview Process: 2 rounds—one with Harley and one with the Director of Workplace Services.

Requirements:

• Minimum 2-3 years of relevant experience in facilities or customer service roles.
• Ability to lift up to 50 lbs.
• Proficiency in Microsoft Office Suite and Google Docs.

If this sounds like you or someone you know, apply today!