This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center’s management and support teams for the achievement of customer satisfaction and revenue generation.

• Serve as first point of contact for walk-in, email, E-commerce and telephone customers
• Demonstrate the ability to carry on a business conversation with customers and decision makers
• Understand the sales process enough to consult with customers to determine project needs and solutions
• Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year
• Follow up on new leads and referrals resulting from telephone, marketing and email activity
• Delegate customers that require site surveys to either Outside Sales person or installer
• Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting)
• Prepare estimates and establish/maintain estimate follow-up procedures
• Communicate with customers on order status and changes the production schedule
• Maintain an attractive retail environment (clean, organized and functional
• Identify and resolve customer satisfaction issues
• Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
• Identify sales prospects and contact these using a “drill down” and “share of wallet” concept.
• Develop a complete understanding of pricing and proposal models.
• Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork.
• Assist in the implementation of company marketing plans as needed
• Adhere to all company policies, procedures and business ethics codes

• Assist in collection of account receivables
• Establish and maintain effective team relationships with all support departments

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Vision insurance

Shift:

• 8 hour shift

Ability to Commute:

• Milwaukee, WI 53217 (Preferred)

Ability to Relocate:

• Milwaukee, WI 53217: Relocate before starting work (Required)

Work Location: In person