102 Customer Service Representative Jobs in Montgomery, AL
SYKES is Hiring a Customer Service Representative Near Montgomery, AL
Montgomery, Alabama, US
Customer Service RepresentativeCustomer Service
Banking Customer Service RepresentativeAt Foundever™, Experience Is EverythingAt Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance. All calls are inbound calls only - no cold calling.
Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions.
Location Requirements: Must reside within commuting distance of our Montgomery, AL location. You will be working onsite at 201 Technacenter Dr. Montgomery, AL
Skills, Knowledge, & Abilities
- Active listening skills, effective verbal and written communication skills
- Ability to solve complex situations, utilizing questioning and deductive reasoning skills
- Demonstrated ability to navigate multiple systems
- High service-aptitude with personal drive to serve/display compassion and empathy
- Willingness to learn and develop skills to improve your work performance
- Pay 17$/H
- 100% paid Professional Training at $15/H
- Expected hours: No less than 40 per week, Weekends as needed
- 401(k)
- Medical, Dental, Vision and Wellness Benefits
- Employee Assistance Program (EAP)
- Paid Time Off
- Employee discounts
- Referral Bonuses
- Internal Mobility (84% of our managers are promoted within)
- Must be at least 18 years of age
- Must have a HS Diploma or GED Equivalent
- Preferred 6 months-1 year of relevant work experience
- Must have open availability during hours of operation
About FoundeverFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.
Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on Facebook (https://www.facebook.com/foundever.usa/) , LinkedIn (https://www.linkedin.com/company/foundever) and Twitter (https://twitter.com/foundeverglobal)
Military FriendlyFoundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.
EEOFoundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
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Job Segment: Customer Service Representative, Social Media, Customer Service, Marketing, Entry Level
Job Summary
Full Time
$30k-38k (estimate)
07/04/2024
07/26/2024
sykes.com
FRESH MEADOWS, NY
>50,000
1977
EDWARD SYKES
$1B - $3B
Related Companies
About SYKES
A pioneer in exceptional customer care and support, SYKES is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies. We help our brand partners optimize the lifetime value of customer relationships by building an intelligent customer experience that attracts, converts, engages and retains customers. SYKES continues evolving toward a singular mission: to help people, one caring interaction at a time. We can provide the teams, systems and technology you need to streamline and optimize all phases of your customer journey. We do this while e...levating the moments that matter most with exceptional one-on-one support because no matter how much technology advances, people will always be at the heart of your business and ours.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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