Supervisor, Maintenance

Who We Are

Sylvan Road is a technology-enabled, data-centric, and vertically integrated investment management firm focused on single-family real estate. As a pioneer of the emerging institutional asset class of single-family rental housing, Sylvan Road has developed a sophisticated business model over the last decade. We have several distinct business operations in investment management, brokerage, construction, property management, field services, and software development, each of which operates in concert with each other to deliver on investor returns and resident satisfaction. Operating primarily as a virtual employer, our success comes from the high value we place on our people, process, and technology.

Why Work For Us

This opportunity will enable you to make a significant and notable impact within our organization and to contribute to our development. We come to work every day excited by the growth of our industry and our company, as we play a role in spurring its expansion and success. We are looking for like-minded people who are passionate about driving innovation in order to make a meaningful difference for our employees, residents, and investors.

Responsibilities

The Maintenance Supervisor will be responsible for the oversight and coordinator of Maintenance Technician personnel. They will manage the personnel, tools, and vehicles provided by the company to ensure the required inspection and repair services are completed in a timely manner and for the prescribed budgets. They will further provide oversight to the responsible care and tracking of tools, vehicles, uniforms, and other company property to ensure it is well managed and maintained by field team members.

Essential Duties

• Provide oversight of Maintenance Technicians' time management
• Provide training and development of technicians in the market
• Track WO Completion % and other designated metrics to ensure the effectiveness of the team
• Provide oversight and inspection of company vehicles and tools
• Lift over 50 lbs. as part of daily function
• Coordinate and allocate tools, vehicles, and personnel to complete inspections and assigned service request work orders
• Manage parts and material purchases to ensure they are properly documented and associated costs are accurately assigned to relevant projects
• Oversee afterhours and emergency dispatch of emergency maintenance service requests
• Utilize fleet management tools to ensure proper use and maintenance of company provide fleet vehicles

Qualifications

• Maintenance Service background and a general understanding of residential repair and construction means and methods
• 2 years of general management experience
• 5 years of field maintenance service or construction coordination experience
• Proficient in the use of mobile technology applications and equipment
• Proficient in the use of Microsoft Office suite and other types of professional software systems
• Strong written and verbal communication skills

Minimum Requirements

• High school diploma or GED
• 5 years of field maintenance service or construction coordination experience
• Lift over 50 lbs as part of daily function
• Must be able to work in environmentally and physically challenging working Conditions
• Valid Driver's License

What We Offer

• Market rate competitive compensation
• PTO (paid time off) and 11 company-paid holidays
• Comprehensive Benefits Package: Medical, Dental, Vision, etc...
• 401K with company match
• Remote working environment

Organizational Relationships

• Reports to: Regional Maintenance Director

Sylvan Road and its affiliates are an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal or State Law.