Symphony RetailAI is now hiring a Senior Manager Store Intelligence Insights & Analytics to join our team!

Symphony RetailAI is the global leader in artificial intelligence-enabled solutions for FMCG retailers and CPG manufacturers. From customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations. This is an exciting time to join a fast moving, high growth Company. Our team share a passion for retail, data, and technology - we love to celebrate success and we'd like you to join us on our exciting journey!

Join our dynamic team to drive growth in an innovative sector that integrates cutting-edge data and insights from our latest applications. This pivotal role collaborates with major US grocery clients, spearheading value-driven projects that leverage customer-focused data and advanced computer vision technology.

As a proactive team member, with both consultative and technical acumen, you will create actionable insights and partner with category management, store operations, and leadership to boost engagement and deliver tangible value. We are in search of a driven professional who excels in crafting strategic plans, executing key tasks with precision, and consistently achieving defined goals.

If you're a creative problem solver with a can-do attitude, ready to innovate and take ownership in a collaborative team environment, we want you. Help us shape the future of a growth-oriented organization.

What Youll Do:

• Strategic Analysis & Insight Generation:
  • Perform business case-style analysis and synthesis to understand the 'Why' behind shifting business landscapes, consumer behaviors, and operational practices.
  • Uncover deep insights that lead to impactful data-driven decisions.
• Project Execution:
  • Execute multiple analytical projects within a dynamic environment, including stages from data acquisition and validation to robust analysis.
  • Deliver clear, actionable recommendations by conducting thorough investigations, such as analyzing in-store data to tackle product out of stock.
• Data-Driven Storytelling:
  • Craft and communicate persuasive narratives based on solid data insights capable of influencing stakeholders and driving behavioral change.
  • Utilize fact-based storytelling to support strategic decisions.
• Client Communication & Relationship Management:
  • Drive effective communication and cultivate strong relationships with diverse stakeholders across client organizations.
  • Use active listening and articulate communication to understand and meet stakeholder requirements and concerns.
• Technical Acumen & Data Integration:
  • Use a strong technical foundation to integrate and interpret new and varying datasets for generating valuable insights.
  • Leverage understanding of data science to maximize speed and robustness of analysis
• Agile Project Management:
  • Manage daily tasks and projects leveraging lean/agile methodologies for efficient process execution.
  • Comfort and proficiency with agile practices will contribute to your effectiveness.
• Industry-Specific Experience:
  • Create actionable business strategies from data-driven insights, particularly within the grocery retail sector.

What You Need:

• Desire 10 years relevant experience in Grocery Retail / CPG
• Expertise and experience in synthesizing complex information to uncover the underlying factors affecting results
• Proven capability to lead and manage insight-driven analytical projects from start to finish, ensuring successful delivery and implementation of recommendations.
• The skill to articulate data insights through compelling storytelling that can influence decisions and drive behavioral change among stakeholders through both written and oral communications
• Strong interpersonal skills to foster and maintain productive relationships with clients and stakeholders across various levels of an organization.
• Excellent MS Excel and PowerPoint skills required.
• Competency in writing SQL highly desired.
• Understanding of Data Science and experience using Power BI would be an added plus!

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500 Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.

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