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Job Description:
Role Summary/Purpose:
This role reports to the AVP, Inside Sales Enrollment Director and enrolls new practices onto CareCredit to meet enrollment goals.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
The required hours for this role are Monday through Friday 8:30am to 5pm Arizona time.
Essential Responsibilities:
Identify new sales opportunities (healthcare providers) through all lead channels: inbound calls, outbound calls, trade show applications, faxes, emails, etc.
Qualify and initiate contact with potential providers; generate interest; convert lead into sale/enrollment
Utilize consultative selling approach; through analysis and discovery, identify key decision maker, understand their needs and determine the appropriate approach for each
Present and educate the provider on the benefits of CareCredit; effectively overcome objections
Effectively translate CareCredit services and promotions into benefits for provider
Identify opportunities for additional locations to further penetrate accounts/markets
Establish and develop good relationships with account contact(s)
Create follow up tasks/events in Salesforce and follow up consistently and efficiently
Accurately enter lead information into Salesforce; capture all required account information and document notes properly
Review enrollment requirements; generate enrollment application and set proper training expectations
Submit enrollment application and or supporting documentation to underwriting team for review
Work in partnership with the underwriting team to clear on hold accounts or any account discrepancies
Partner with internal groups/teams to create solutions based on provider needs, including appropriate pricing strategies, solution implementation, and future growth potential.
Effectively build and manage lead/enrollment pipeline in Salesforce daily
Consistently meet and exceed sales monthly goals and key performance metrics!
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
A Minimum 2 years of Inside or Outside Phone Sales experience
Desired Characteristics:
Bachelor’s degree preferred
2 years of Sales Force experience preferred
Ability to function in a fast pace sales environment and ability to multi-task and manage time efficiently
Track record of over-achieving sales goals
Strong phone presence and experience dialing dozens of calls per day
Proficient with corporate sales productivity and presentation tools
Excellent verbal and written communications skills
Strong listening and presentation skills
Skilled with basic computer programs and able to navigate through as many different systems
Proficiency in Microsoft Suite, Outlook, Word, PowerPoint, and Excel including Excel Automation (Pivot Tables and Macros)
Must have a passion for sales and a strong work ethic to succeed
Demonstrated ability to build strong customer relationships and networks
Exceptional organization, prioritization, multi-tasking and time management skills
Able to juggle several enrollments/projects at once, handle last-minute (urgent) requests, and turnaround action-items quickly with a positive attitude
Strong teamwork orientation
Adaptable to Change
Puts provider experience first
Executes for results!
Grade/Level: 07
The hourly rate range for this position is $24.00 - $33.50/hr USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience or skill level.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
SalesFull Time
Education & Training Services
$44k-54k (estimate)
09/01/2024
10/30/2024
synchronygroup.com
WEST CHESTER, PA
25 - 50
Private
ROD HUGHES
<$5M
Education & Training Services
The following is the career advancement route for Enrollment Specialist positions, which can be used as a reference in future career path planning. As an Enrollment Specialist, it can be promoted into senior positions as an Enrollment & Billing Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Enrollment Specialist. You can explore the career advancement for an Enrollment Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Enrollment Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Enrollment Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Enrollment Specialist job description and responsibilities
Some enrollment specialists focus on adult education or career counseling, thereby helping students enter the job market.
03/17/2022: Bremerton, WA
At smaller schools, the enrollment specialist might also be responsible for ensuring that all tuition and fees are paid prior to enrollment.
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Enrollment specialists may also be tasked with helping current students stay on track by providing guidance about academic programs or career services.
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Enrollment specialists can capitalize on this trend by developing strong relationships with potential students.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Enrollment Specialist jobs
While hospitals, schools and government programs are some of the most likely places an enrollment specialist might work, many types of businesses hire such specialists.
01/28/2022: Norfolk, VA
Sometimes employers post jobs with Enrollment Specialist skills but a different job title.
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As more and more students opt to take classes online, enrollment specialists will need to learn how to market their schools to this audience.
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Step 3: View the best colleges and universities for Enrollment Specialist.