5 Sales Planning Specialist Jobs in Cromwell, CT
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Synectics Inc. is Hiring a Sales Planning Specialist Near Cromwell, CT
- The Sales Planning Specialist is responsible for accurately and efficiently processing customer orders in the company's system.
- This role involves verifying order information, resolving order discrepancies, and ensuring orders are processed in a timely manner to meet customer expectations as well as providing exceptional customer service to external and internal teams.
- Ensure international/domestic customer orders, (EDI/Email), are processed accurately and in a timely manner to meet customer delivery requirements and to maintain highest possible customer scorecard rating for OTIF
- Verify order information, including pricing, item quantities, out of stocks, item codes, case pack and shipping details
- Resolve any order discrepancies or issues with customers or internal teams
- Coordinate with the Fulfilment Center and Finance teams to ensure monthly gross target is met
- Maintain/ensure accurate and up-to-date records of orders and customer information
- Provide exceptional customer service to address customer inquiries and concerns
- Communicate order status and updates to customers
- Provide off hour support to Fulfilment Center as needed (end of month/quarter/year)
- Handle return authorization issuance process for all customers
- Coordinate certificate of insurance requests for all customers
- Provide Trade Spend support.
- Working with the field, finance, and broker teams to process documents/deductions within the system.
- Order Management
- Ensure that you and your co-workers can leave work at the end of the day in the same good health in which you arrived at work at the day's start
- SAP experience Required (2 years)
- CPG experience Preferred
- Order management experience required
- Supply chain or procurement experience accepted
- Customer Service skills (4 years)
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
Job Summary
Contractor
Wholesale
$60k-79k (estimate)
05/30/2024
06/22/2024
synectics.net
LEBANON, OH
25 - 50
1993
HEIDI BALE
<$5M
Wholesale
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About Synectics Inc.
Environmental Synectics, Inc. (Synectics) is a HUBZone certified small business enterprise with more than 25 years of experience providing environmental services, information technology services and advisory & assistance services to federal government agencies as well as commercial and Fortune 500 companies. Since our founding in 1993, we have successfully executed work for the U.S. Air Force, Army and Navy at scores of installations nationwide. Synectics architected and implemented the environmental industrys most versatile cloud-based data management system with integrated Automated Data Rev...iew (ADR) capabilities. Our Environmental Data Management System (EDMS) requires only a secure internet connection to allow project teams around the globe access to datasets, report generation capabilities, and communication with colleagues. Synectics EDMS provides comprehensive functionality to all environmental projects and is backed by a team of professionals committed to leveraging innovative technologies to optimize processes, reduce costs and shorten schedules for the benefit of our clients.
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