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We are looking for an energetic, reliable motivated Medical Front Desk Receptionist for our Columbus Clinics!
We at Low-T Center are here to offer customized programs for everyone's health goals and needs. We specialize in helping people change their lifestyle by assisting them with one of our personalized programs such as hormone replacement for hormonal imbalance, treatment of dietary consultations, nutrition programs, and weight loss treatments.
A Client Account manager / Medical Receptionist is responsible for overseeing the day-to-day account activities of our company's customers.
The Client Account Manager role includes helping the company in retaining its customers. He / she acts as the mouthpiece of the company to always keep the customer happy and responsive.
Accounts managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions per customer needs and improve the entire customer experience.
Our ideal candidate is able to identify customer needs and exceed client expectations.
Medical Front Desk Receptionist / Client Account Manager Responsibilities
Patient Interaction : Greeting patients with warmth and professionalism, answering phone calls, and responding to inquiries promptly.
Providing information about services, scheduling appointments, and directing patients to the appropriate areas within the facility.
Appointment Scheduling : Managing the appointment calendar effectively, ensuring that scheduling conflicts are minimized, and appointments are accurately recorded.
This may involve coordinating with healthcare providers and other staff members to accommodate patient needs.
Check-In / Check-Out Procedures : Collecting patient information, insurance details, and verifying eligibility. Assisting patients with completing necessary forms and ensuring that all required documentation is obtained.
Processing payments and providing receipts as needed.
Administrative Support : Performing various administrative tasks such as filing, data entry, and maintaining patient records in compliance with confidentiality regulations.
Coordinating referrals and medical records requests as directed by healthcare providers.
Communication Liaison : Serving as a liaison between patients, healthcare providers, and other staff members. Communicating important messages, scheduling changes, and relay information accurately and efficiently.
Problem Solving : Addressing patient concerns or complaints professionally and resolving issues in a timely manner. Knowing when to escalate matters to higher-level staff members when necessary.
Multitasking and Prioritization : Managing multiple tasks simultaneously in a fast-paced environment. Prioritizing urgent matters while maintaining attention to detail and accuracy in all aspects of the job.
Job Qualifications
Proof of High school diploma or GED, Medical assistant experience preferred, Customer service background in a fast-paced setting, at least 6 months Experience with Medical Front office reception required, must pass a Criminal Background check.
By effectively managing administrative tasks and providing exceptional customer service, they contribute to the overall positive experience and efficient operation of the facility.
Required Clinical Hours :
M 8-5, T 8-7 W 8-1, Th 7-5 F 8-5 and 2-3 Saturdays (8am-12pm) a month. When working Saturday, you will have a weekday off
Comprehensive Benefits included with health, dental, vison insurance, life insurance, PTO, bonus opportunities, tuition reimbursement, scrubs provided, employee discounts and accrual PTO with yearly increases
Job Posted by ApplicantPro
Last updated : 2024-05-21
Full Time
$51k-65k (estimate)
05/22/2024
05/25/2024
The job skills required for Front desk medical receptionist include Customer Service, Scheduling, Front Office, Appointment Scheduling, Confidentiality, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk medical receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk medical receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk medical receptionist positions, which can be used as a reference in future career path planning. As a Front desk medical receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk medical receptionist. You can explore the career advancement for a Front desk medical receptionist below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Medical Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Medical Receptionist for your reference.
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Medical receptionists are essential support staff who manage the reception desk and help doctors with the business side of a medical practice.
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Medical receptionists are professionals who are responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility.
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A medical receptionist may be responsible for both a business’ physical mail and email communications.
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Medical receptionists are usually responsible for maintaining calendars and schedules at the office.
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The receptionist must be able to operate basic computer software programs like Microsoft Word, Excel, and Outlook.
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Career tips from people on Front Desk Medical Receptionist jobs
Handle patient requests with a smile.
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Show patients you care about them
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