TITLE: EPIC User Provisioning Specialist

LOCATION: Onsite - Atlanta, GA 30342 or Remote

ANTICIPATED DURATION:6 months – extension and perm potential possible

EPIC User Provisioning Specialist Responsibilities:

User Provisioning & Deprovisioning:

· Manage the provisioning and deprovisioning of user accounts in eClinicalWorks (ECW) and Epic systems.

· Process term tickets for departing staff, ensuring timely inactivation of accounts in ECW and other systems.

· Grant and adjust access levels as required, ensuring appropriate permissions are in place.

· Coordination with EMR Team:

· Work closely with the EMR team to align user access with system changes and organizational needs.

· Facilitate smooth transitions during the migration from ECW to Epic or custom Epic systems.

· Data Entry & Management:

· Accurately enter and manage data related to user accounts, ensuring all information is up-to-date and accurate.

· Maintain records of user access requests, modifications, and terminations.

· System Access Administration:

· Monitor user access levels and adjust as necessary to comply with security policies and regulations.

· Address any issues related to user access promptly and efficiently.- Support & Troubleshooting:

· Provide support to users experiencing access issues, working to resolve problems quickly.

· Collaborate with IT and other relevant teams to troubleshoot and resolve system access issues.

EPIC User Provisioning Specialist Requirements:

· Experience with eClinicalWorks (ECW) or similar EMR systems.

· Strong organizational skills with meticulous attention to detail.

· Ability to manage multiple tasks and priorities effectively

· Excellent communication skills, capable of working with various teams and departments.

· Basic understanding of information security principles related to user access.

· Familiarity with Epic systems or other healthcare IT platforms is a plus.

The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. *Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For immediate consideration, please forward your resume to dwicks@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at dwicks@synergishr.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com