We are seeking a skilled Accela Business Analystwell-versed in local government planning and permitting software systems,particularly Accela for a contract role in Lawrenceville, GA. This roleinvolves analyzing current business processes, identifying areas forimprovement, documenting requirements, and acting as a liaison between businessstakeholders and Department of Information Technology Services Acceladevelopers. Proficiency in Accela solution architecture and a solidunderstanding of planning and permitting operations are essential for effectiveknowledge transfer and alignment between business needs and technicalimplementation.

Skills:

·Bachelor’s Degree in Business or IT, orequivalent professional experience.

Preferred Experience:

·3 years of experience working as an AccelaBusiness Analyst

·3 years of experiencecreating/developing/managing Accela system solutions

·3 years of customer interfacing experience –project oversight, customer presentation

·3 years of experience utilizing agile projectmanagement methodologies

·Advanced skills in Visio, Excel, PowerPoint,Word, Outlook, Teams, SharePoint, Power BI, Jira

Responsibilities:

·Assist Planning & Development staff with theanalysis, design, and implementation of Accela system solutions.

·Collaborate with cross-functional teams totranslate business requirements into technical specifications, ensuringalignment between departmental objectives and Accela system capabilities.

·Drive the development of Accela system solutionsand actively engage with users to anticipate and identify potential issues,facilitating proactive resolution and minimizing disruptions.

·Collaborate closely with Accela developers toaddress identified issues promptly and effectively, ensuring smooth systemoperation and user satisfaction.

·Employ advanced skills in Accela, Visio, Excel,PowerPoint, Word, Outlook, Teams, Power BI, and Jira to facilitate requirementsgathering, solution design, documentation, and communication.

·Conduct comprehensive presentations encompassingdemonstrations and training sessions to effectively communicate Accela systemfunctionalities, updates, and best practices to stakeholders.

·Provide mentorship and guidance to team members,sharing knowledge and best practices to enhance overall team proficiency andproject success.