ADMINISTRATIVE ASSISTANT/CAREGIVER

SYNERGY HomeCare of Cheyenne, locally owned and operated for 14 years, is seeking an Administrative Assistant / Caregiver. The Administrative Assistant/Caregiver will be primarily responsible for answering the phones, greeting visitors, and administrative duties for the office. Additionally, this person will also be someone who will be assigned to shifts during the day if caregivers call out. This position requires a self-starter, motivated, friendly, demonstrate strong communication skills, and has the ability to follow through on all job duties.

ADMINISTRATIVE SERVICES -

• Gain a complete understanding of the specific goals and objectives of a non-medical home care agency.
• Cross-training all office staff positions but this position will primarily provide support to the office staff, clients, and employees.
• Collaborate with the team to ensure that SYNERGY is consistently providing excellent services to both clients and employees.
• Promptly answer incoming calls, document the information, and share it with the other members of the office.
• Greet visitors coming into the building promptly.
• Watch the schedule for the clock in/out of all caregivers. Following up with the caregivers who didn’t clock in or out promptly.
• Monitor the caregiver messaging system.
• Assist with scanning paperwork and posting to proper accounts and physical filing.
• Be sure adequate copies of all required documents are maintained.
• Maintain office supply inventory.
• Provide office cleaning.
• Courteous and professional communication with clients, staff, and referral sources.
• Maintain confidentiality and privacy of all data, including client, employee, and operations information.
• Complete tasks assigned by the Manager accurately and efficiently.
• Assist Office Staff in promoting SYNERGY services at local community events and facility activities (may include evenings and/or weekends).

CAREGIVER –

• Will provide caregiving for caregivers’ callouts and scheduling issues during office hours, as necessary.
• The opportunity exists to pick up additional caregiving shifts evenings and weekends.

QUALIFICATIONS:

• Experience as a caregiver in home care, healthcare, the senior care industry, or a related field is highly preferred but not required.Experience in an office setting and utilizing Google, Microsoft Office 365, etc. is highly preferred but not required. Will participate in evening and weekend phone on-call after training.
• Must be self-confident and enthusiastic, with strong initiative and motivation, possess good communication and compassionate listening skills, and have a desire to succeed.
• Must be able to work independently and handle multiple tasks concurrently.
• Must exercise excellent time management skills.
• Must possess strong organizational skills with attention to detail.
• Must be a team player who is proactive, flexible, results-oriented, and comfortable in a rapidly changing environment. Must be comfortable asking questions and looking for ways to improve the overall flow of the office. Must have a passion for connecting with and serving seniors in the community.
• Must possess a valid driver’s license, pass a criminal background check, and drug screen.
• This job description is not an all-inclusive list of responsibilities, skills, tasks, or requirements.

SYNERGY HOMECARE-CHEYENNE OFFERS:

·Hourly Position at $17/hour to start - opportunities for advancement.

·48 Hours of Paid Time Off (PTO) per year

·11 Paid Holidays per year

·Bi-Weekly Direct Deposit

·Longevity Rewards Program

·Client Referral Bonus

·Employee Referral Bonus

·Office Hours 7 am to 4 pm Monday-Friday

·Opportunities for Advancement

·The opportunity to see your impact on the lives of those individuals we serve!

 SYNERGY HomeCare Cheyenne is an equal opportunity employer.

SYNERGY HomeCare is a non-medical agency providing senior care and companionship both in home and facilities, specialized care, and hospital-to-home transitional concierge services – from a few hours a week to round-the-clock care.