We’re looking for a Sales Operations, Sr Associate to join the team.

As part of the Go-To-Market Transformation & Sales Operations team in North America, you will be working closely with your peers to support Field Sales in a variety of key planning and operational tasks to meet the overall objective of the business.

Main Responsibilities Include:

• Forecasting, quoting, and analyzing maintenance renewal data.
• Reviewing and interpreting purchase agreement contract terms and conditions to ensure that they are structured according to company guidelines and policies.
• Generating, comprehending, analyzing, and communicating reports as requested by various internal and external parties.
• Review new sales opportunity information in the Customer Relationship Management system and assist Field Sales with forecasting as needed.
• Continual education of Field Sales on best practices, process improvements, and policy changes.
• Responsible for day-to-day queries from internal and external customers regarding quotes and contracts, as well as assisting with sales support issues as needed using available resources.
• Review and comprehend required documentation to compile and submit order packets for effective processing.
• Maintain collaborative relationships with Finance, Legal, Order Management, and other operational groups to ensure bookings are handled and resolved properly.
• Ongoing participation in projects and user acceptance testing for system upgrades and improvements.

Key Qualifications and Skills:

• College degree and a minimum of 5 years of related experience.
• Contract management specific to US Government programs is strongly preferred.
• Salesforce experience is highly desired.
• Proficient in Excel and has the aptitude to quickly learn new systems and/or applications.
• Strong oral, written, and interpersonal communication skills.
• Has a solid understanding of the quote-to-cash process.
• Advanced analytical and problem-solving skills.
• Ability to multi-task and balance both strategic and operational duties with integrity.
• Fast-paced high-tech company background preferred.
• Willing to work in an office environment under general guidance from managers with autonomy in planning daily work.