Department Code
40701-7010
Department
Student Experience
Job Title
Medical Billing Specialist
Pay Range
$17.00 - $19.12 per hour
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Hours
Standard University business hours:
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
Not Applicable
Job Description
The Medical Billing Specialist supports Health Care and Counseling at The Barnes Center at The Arch, ensuring all components of the revenue cycle are operating efficiently.
Duties include:
- Prepare, scrub and submit claims. Research accounts receivable, resolve insurance denials/rejections. Post payments into a practice management software.
- Work with campus partners including the Bursar’s Office, Cash Operations, the Budget Manager to provide information for deposits, credits and adjustments, management of accounts receivable etc.
- Work with providers, clearinghouses and insurance companies to complete credentialing and enrollment. Prepare reports for QI, compliance or auditing purposes.
- Provide staff education on health insurance, medical billing and coding guidelines, use of the credit card machine etc. Manage updates to the fee schedule, and work with Application Specialist on workflow changes in the practice management software.
- Respond to student inquiries about medical bills. Offer presentations for students on medical billing at Syracuse University.
- Provide front desk support, including collecting insurance information, checking patients in, answering phones, and scheduling appointments. Occasional weekend hours may be required.
Qualifications
- Associate’s Degree in Medical Billing and Coding, Health Information Technology or closely related field, or a Certificate in Medical Billing and Coding.
- Two or more years of professional experience in Medical Billing required.
- Proficient with current office technologies.
- Strong team player, with excellent customer service skills.
Job Specific Qualifications
- Understanding and working familiarity with ICD-10 and CPT codes.
- Understanding of medical terminology, and ability to use electronic medical record software.
- Knowledge of insurance billing, coding and HIPAA regulations, and basic accounting and bookkeeping.
- Ability to communicate effectively with students, colleagues and campus partners.
Responsibilities
- Prepare and submit billing claims to participating insurance companies, scrubbing claims for accurate information, researching accounts receivable, following up with insurance companies for payment, and resolving insurance denials/rejections. Post payments received via paper check, electronic fund transfer, credit card, cash etc into a practice management software.
- Work closely with campus financial partners including the Bursar’s Office, Cash Operations, the Budget Manager to provide all information needed for deposits, co-pay collection, credits and adjustments, management of accounts receivable etc. Work closely with providers, third party clearinghouses and insurance companies to ensure all credentialing and enrollments are current. Prepare reports requested by Barnes Center leadership, including reports to be used by the Quality Improvement committee and/or for compliance or auditing purposes.
- Provide timely and accurate education to clinical and clerical staff related to health insurance, medical billing and coding guidelines, use of the credit card machine etc. Manage updates to the fee schedule, and work closely with the Application Specialist on implementing any billing related workflow changes in the electronic medical record/ practice management software.
- Communicate with students to respond to any questions they may have about their medical bills via phone, email or in person. This will also include several presentations for newly arriving students to help them understand medical billing at Syracuse University.
- Provide medical reception support, including collecting insurance information and checking patients in, answering phone calls, and scheduling appointments. Occasional weekend hours may be required.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.