Job Description – Business Analyst

System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over 20 years, our focus on becoming a trusted partner to each client has allowed us to become a $136MM company with a pool of over 800 associates who cover the full spectrum of IT expertise. We are distinguished by our ability to anticipate the unique needs of our clients and deliver a level of quality that far exceeds their expectations.

Why System Soft Technologies?

At System Soft Technologies, we are a family unit powered by diversity, inclusion, transparency, respect, integrity and passion for our clients and our people. Our business growth depends on your professional development, as we collaborate, share ideas and innovation, and invest in our future. By forging a meaningful partnership with our people, we come together with the same purpose, exceeding our goals. This keeps us nimble, ahead of the competition, and on top of our industry. Our continued success begins with you.

Job Summary:

As a Business Analyst, you will be working closing with the Business to understand “What is the Problem that needs to be solved?” The Business Analyst is responsible for working with the stakeholders to elicit and document functional and technical requirements, create use cases, collaborate with the development team to deliver technology solutions that meet the business needs.

Responsibilities:

1. Create & Manage the Business Requirement Document (BRD)
2. Create & Manage the Process Design Document for RPA Projects (PDD)
3. Create & Manage the Functional Requirement Document (FRD)
4. Work with Development team to create an Impact Analysis on new features.
5. Create data workflows & process workflows.
6. Create a training document for each project using the company ppt.
7. Work closely with the Project Manager to schedule kick-off meetings and stand-ups.
8. Work closely with stakeholders to understand project functional requirements & document.
9. Work closely with the Design team and capture the mock-ups and post on the confluence page of each project.
10. Work closely with the Development team to ensure that the requirements are clear.
11. Attend Developer Tech Review meetings to ensure the project approach meets the Architecture standards.
12. Obtain sign-off / Approval on use cases & user stories from the Product Manager & Stakeholders
13. Perform User Acceptance Testing on assigned project.

Qualifications:

• Bachelor’s Degree required in IT, Computer Information Science, Computer Information Studies
• 3-5 years of experience as Business Analyst
• Experience interacting with business customers and managing expectations.
• Experience in Agile projects
• Demonstrates problem-solving skills.
• Demonstrates strong written and verbal communication skills.
• Must be proactive, well organized, and results oriented.
• Be able to manage multiple projects and work within a cross-functional environment
• Knowledge of Software Development Lifecycles
• Experience with Microsoft applications (Excel, Word, PowerPoint, Visio)
• Experience with Confluence & JIRA & Azure Dev Ops

Experience working with One or More of the Following:

• Power BI Data & Analytics
• RPA
• Low Code / No Code Solutions

System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.

We are committed to the full inclusion of all qualified individuals. If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting us at .