Administrative (HR, Finance, Administrative)· Communicate and implement facility rules, regulations, policies and procedures.
· Ensure contractual obligations are met for each event.
· Manage, maintain and organize event files, which include all pertinent information for the venue's events.
· Develop and implement training, coaching, counseling, disciplinary, and communication programs.
· Promote housekeeping quality initiatives by conducting inspections; reviewing guest survey results; gaining feedback from meetings; identifying and improving performance issues; and implementing change when necessary.
· Keep current on state-of-the-art processes, materials and best practices.
· Gain knowledge through educational programs and trade publications.
· Enhance housekeeping reputation by accepting ownership of department responsibilities and promoting professionalism.
· Develop concepts and budgets & manage all aspects of facility custodial care as assigned.
· Collaborate with Human Resources in recruitment, selection, orientation and retention of full and part-time staff.
· Conduct daily and weekly staff meetings with “lead” staff members and general event staff.
· Manage annual department operating budget including planning and monthly review.
· Prepare staffing cost estimates prior to each event.
· Review and submit final third-party invoices post-event.
· Maintain appropriate inventory by estimating, forecasting, and anticipating requirements, trends, and variances.

• Experience cleaning arena, commercial, hotel and/or convention type buildings.

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