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T. Parker Host
Avondale, LA | Full Time
$39k-49k (estimate)
1 Week Ago
Family Dollar
Avondale, LA | Full Time
$32k-41k (estimate)
5 Months Ago
Customer Support Representative
T. Parker Host Avondale, LA
$39k-49k (estimate)
Full Time | Transportation 1 Week Ago
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T. Parker Host is Hiring a Customer Support Representative Near Avondale, LA

We are always looking for great people who share our commitment to excellent service and value our Core Principles. If you’re interested in joining our team but don’t see a listing that fits your background, please complete the General Application.
By submitting your application, you are explicitly consenting to receive text message updates and communications from HOST Human Resources concerning the job opportunity to which you are applying. Data & msg rates may apply. Should you not wish to receive texts from HOST Human Resources, simply reply to any text you receive with STOP.
EQUAL OPPORTUNITY
T. Parker Host is an equal opportunity employer. We celebrate diversity, and we are committed to creating an inclusive environment for all team members.
Avondale Global Gateway is a 254-acre former shipyard on Mile 108 of the Mississippi River, redeveloped into a multimodal logistics terminal with significant warehousing and storage capabilities. T. Parker Host acquired Avondale in 2018 from Huntington Ingalls Industries and has since reestablished its iconic prominence into a model of ingenuity. Avondale Global Gateway is a historic property with four docks and over one mile of waterfront, uniquely accommodating ships, barges, rail and trucks. This facility offers immediate access to the regional and interstate highway system and is positioned at the interchange of six Class I railroads, creating the ability for cargo to be distributed in all directions.
Avondale Global Gateway has become integral to HOST’s continued efforts of shifting the transportation paradigm and rethinking how cargo moves - providing exceptional service and solutions to our customers.
Position Summary: HOST is currently looking for a skilled and dynamic operations specialist to act as a liaison between our customer support and operations departments. The ideal candidate must be able to work with a diverse range of personalities in a fast-paced environment where daily activities can be highly varied. As a specialist, you will have a crucial role to play in supporting the customer service, traffic, and operations teams to ensure smooth and successful operations.
Essential Responsibilities and Duties:
  • Prepare or execute documents, such as work orders, vessel files, releases, inbound and outbound paperwork, manifests and bills of lading, and shipping orders to route materials.
  • Understand basic shipping methods for materials, using knowledge of shipping procedures, routes, and rates.
  • Assist with daily, monthly and vessel specific customer files and invoices
  • Logistics, Maritime and operational report and document preparation
  • Assists with the input and distribution for customer inventory systems.
  • Filing, data entry and telephone communications
  • Builds relationships with customers and vendors and co-workers
  • Processes inbound and outbound orders
  • Invoicing of orders
  • Scheduling and other Traffic related duties
  • Other duties as assigned.
Position Specific Behaviors:
  • Team player
  • executes quickly and accurately
  • Honesty and integrity
  • Adaptable and flexible
  • Collaborative- works well with others
  • Excels in high growth, entrepreneurial and meritocratic environment
  • Comfortable with ambiguity
  • Strong intellectual curiosity
  • Thrives in a pressurized work environment
  • Diligent and timely with an eye for detail
Demonstrated Competencies to be Successful at Host
  • Self- starter
  • Problem solving
  • Communication
  • Customer Focus
  • Accountability
Education, Knowledge, Experience, Skills and Abilities Required:
  • Possess strong skills and proficiency with Microsoft Word, Excel, PowerPoint and Outlook; as well inventory system software.
  • Candidate must be proactive, flexible, and a self-starter with the ability, prioritize, and execute multiple activities in a fast-paced work environment.
  • Must be able to manage the varied tasks associated with multiple projects
  • Superb organizational and interpersonal skills.
  • Must be able to multi-task and prioritize, work independently, be extremely detailed oriented, and forward thinking.
Physical Requirements:
  • Must meet “fit for duty” requirements upon job offer (pre-employment physical and drug test)
  • The employee must meet physical requirements.
  • Ability to lift to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
For more information, please visit www.tparkerhost.com or Apply Online Here
HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$39k-49k (estimate)

POST DATE

06/16/2024

EXPIRATION DATE

07/14/2024

WEBSITE

tparkerhost.com

HEADQUARTERS

WILMINGTON, DE

SIZE

500 - 1,000

FOUNDED

1923

TYPE

Private

CEO

WILLIAM SCHMIDT

REVENUE

$50M - $200M

INDUSTRY

Transportation

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About T. Parker Host

T. Parker Host provides customs clearance, terminal operation and transportation services for the maritime industry.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

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Be as polite as possible when talking to clients over the phone.

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Consider using database to record activities and research product information.

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Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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