Purpose:

Provide prompt and friendly service to customers in a way that will exceed customer

expectations and ensure customer satisfaction. Follow procedures to prepare food

products for customers. Maintain the highest level of product quality and cleanliness.

Responsible for cleaning and sanitizing of food preparation area, storage areas,

including interior and exterior of restaurant, equipment, and utensils.

Closing shift crew members pay rate starts at $15.00

Benefits:

We offer:

• Medical Insurance upon meeting minimum requirements
• In-store contests and incentives
• Washington State Paid Family Medical Leave
• Washington State Paid Sick Leave

Responsibilities:

Accountabilities - CHAMPS:

1. Cleanliness

* Makes sure customer areas (outside, restrooms, service, dining) are kept clean.

* Maintains a clean work area.

* Completes all assigned cleaning duties.

* Follows proper use of cleaning supplies.

2. Hospitality

* Smiles and focuses attention on customers.

* Treats everyone with respect.

* Uses "LAST" to resolve customer problems.

* Wears a clean, neat and correct uniform.

* Shows interest and enthusiasm in work.

3. Accuracy

* Makes sure orders are accurate.

* Consistently comes to work as scheduled and on time.

* Gets tasks right the first time and rarely requires follow-up.

* Accepts responsibility for mistakes and tries to improve.

* Takes initiative in learning new job tasks.

4. Maintenance

* Uses restaurant equipment properly.

* Tells manager about problems with restaurant equipment.

* Follows all safety and security procedures.

* Follows proper cash handling procedures.

* Completes checklists and forms necessary for job.

5. Product Quality

* Works to ensure perfect product at all times.

* Makes good decisions about quality issues.

* Follows correct food handling procedures.

* Uses product projections to prepare product.

6. Speed

* Consistently shows hustle.

* Helps co-workers serve customers more quickly.

* Helps where needed regardless of the task.

* Makes sure customers receive orders promptly.

* Assists in reaching restaurant speed targets

Requirements:

Skill Requirements:

Effective oral communication skills, basic math skills, ability to follow instructions. Lifting

a minimum of 40# on a regular basis.

Operation of Equipment:

Restaurant equipment including grills, fryer, steam table, and cash register,

Essential Job Functions:

1. General: Lift and move pots, racks, and food supplies. Work in warm

kitchen with hot equipment; in the presence of steam tables, grills and

fryers.

2. Customer Service Team Member: Clean and restock customer and work

areas. Give friendly greeting to customers. Receive customer orders, pack

them correctly, and deliver them to customers. Enter order into register;

receive payment and make correct change; smile and thank customers for

their orders. Prepare and cook various food products.

3. Food Service Team Member: Set-up, operate, clean, and maintain cooking

equipment and utensils. Respond to audible and visual cook timers.

Prepare and cook various food products. Maintain the highest standards of

food and sanitation outcomes.