Salary: $17.00 - $19.00 Hourly
Location : Tacoma WA 98466, WA
Job Type: Part Time
Job Number: 24-16-TMP #MON
Division: Administrative Services
Department: Bookstore, Food, & Print Services
Opening Date: 06/04/2024
FLSA: Non-Exempt
Bargaining Unit: NA
Who We Are

Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. Tacoma Community College is committed to recruiting faculty and staff who are reflective of the diverse community we serve. We know we can always do better in serving our students equitably and improving our students' successes. We are specifically focusing on better supporting traditionally underserved populations at TCC, including Black and brown men, Native Americans, Veterans, and the LGBTQ community. To this end, the college seeks applicants who will intentionally support and promote efforts related to equity, diversity, and inclusion, and who recognize and honor the important role that diversity brings to an educational community.

TCC is committed to developing and sustaining a vibrant educational environment where all students can thrive by providing educational opportunities such as learning communities, honors programming, undergraduate student research, bachelor of applied science degrees, and study abroad. TCC is committed to student success and promotes innovation to help students. TCC is one of 67 colleges selected nationally to participate in the Department of Education's Second Chance Pell pilot program, providing access to education for incarcerated individuals. Designated a Military Friendly College®, TCC is proud to serve Pierce County's military community. In fall 2018, the college opened a food pantry on campus to support students experiencing food insecurity and was recognized by the Harvard Kennedy School for its College Housing Assistance Program, a community partnership that helps students access affordable housing.
Position Summary
Provides high-quality customer service and professionalism to both internal and external guests at Tacoma Community College campus. This position provides customers with prompt and warm service, quality beverages and products, and maintains a clean and comfortable food services environment.
Essential Functions

• Regularly prepares a variety of espresso drinks and non-espresso beverages using equipment such as coffee grinders, brewers; espresso machines, blenders, etc.
• Follows standard recipes or customized recipes for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Operates a POS cash register and handles various types of money including cash, student pay cards, and credit cards.
• Restocks the caf with necessary supplies including milk, ice, syrups, cups, and other items based on the needs of the business.
• Maintains a clean and organized workspace including sanitizing all utensils, equipment, mopping, and sweeping per shift.
• If applicable, monitors perishable and non-perishable inventory numbers and reports caf needs to the lead barista.
• Performs caf opening and closing procedures.
• Performs other duties as assigned.

Qualifications

Minimum Qualifications

• High school graduate, or equivalent ,or current Running Start student
• Excellent customer service skills by:
  • Welcoming and helpful attitude toward guests and other team members
  • Work well both independently and with a team
  • Resolve guest questions with care

Preferred Qualifications

• Previous food, beverage, or grocery experience
• Experience working as a barista.

Conditions of Employment

• Successful completion of a criminal history background check.
• Ability to move and carry items up to 30 pounds.
• Must maintain state health standards and have a current Food Handlers Permit once hired.

The Successful Candidate must Demonstrate

• Knowledge of computerized accounting and point-of-sale systems.
• Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks, and solve problems efficiently and in a timely manner.
• Actively participate as a member of the bookstore team to move the department towards the completion of shared departmental and college goals.
• Excellent customer service skills; including establishing, building, and maintaining internal/external customer satisfaction.
• Ability to provide empathetic and timely service to students, faculty, staff, and community members in a higher education setting.
• Ability to communicate and relate well with diverse populations, students, faculty, staff and the general public in a friendly, courteous, respectful and professional manner with an appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to promote and maintain a healthy and positive work environment with collegial and cooperative work relationships.
• Ability to provide clear and ethical principles to decision making and use judgment and discretion in sensitive matters.
• Ability to perform well under pressure, multi-task, and engage in critical self-reflection and growth.
• Ability to work independently and as a member of the Bookstore team.
• Ability to represent the college effectively at all levels, both internally and externally.
• Communicates information to the Store Manager, Lead Sales Associate, and lead caf barista to ensure that all guest needs are met in a timely manner.
• Follows all verbal and written operational policies and procedures as directed by the Lead Barista and Director for the Bookstore.

Application Process

Complete application packages mustinclude the following:

1. Tacoma Community College online application.
2. Resume & cover letter.

Terms of Employment
This part-time hourly position is bound by the WAC 357-04-045 provisions above. This position is scheduled to work up to 17 hours a week Monday - Friday. The rate of pay is $17.00 - 19.00 per hour. Flexibility in scheduling is required to meet department needs and some early morning hours or event/catering support may be required. Hourly non-student employees may be applicable for a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/
Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Dr. Davi Kallman, Section 504 Officer, Building 7, 253-566-5157. Tacoma Community College is a smoke-free/drug-free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Tacoma Community College
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA 98466
http://www/tacomacc.edu/about/employment
The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes. For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024.
TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System
Eligibility
Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources.
Effective Date of Coverage
Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately.
Health Insurance
Medical Plans
Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction.
Premium Rates Effective January 1, 2024
Resources:
Dental Plans
Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents.
Resource:
Vision
Covered under medical plan chosen.
Waiving Medical Coverage
If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage. Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan.
Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & Limited Purpose FSA
FSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and/or childcare expenses.
Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available. This card is
issued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia.
The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account. The Limited Purpose FSA is only for dental and vision expenses.
Resource:
Life Insurance
Benefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.
Basic Coverage : $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee.
Supplemental Life Insurance Coverage(s) : Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee.
Resource:
(LTD)
Basic LTD: Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee.
Supplemental LTD : Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee.
Resource:
PAID LEAVE
Classified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays. Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service. Administrator/Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE. Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays.
Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays.
Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter. They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year. Part-time faculty do not receive pay for federal holidays.
Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof). Up to 40 hours of sick leave can carry over from one calendar year to the next.
If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position. Part-time hourly and student employees are not paid for federal holidays.
Monthly entitlements are given at the beginning of the following month.
All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member. This is separate from the sick leave or vacation leave.
RETIREMENT
Retirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC.
Classified Employees and (retirement eligible) Part-Time hourly:
Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3. More information about these plans can be found at this link:
Faculty:
Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS). Prior history in any of these plans may limit current plan choice. Click to compare TRS Plan 2, TRS Plan 3, and SBRP.
SBRP -TIAA - This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee's contributions. Contribution rates are based on age.
TRS Plan 2 - A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.
TRS Plan 3 - A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.
Administrative/Exempt Employees
Administrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS). Prior history in a Washington State Retirement Plan may limit plan choice. Click to compare PERS Plan 2, PERS Plan 3, and SBRP.
SBRP/TIAA - This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee's contributions. Contribution rates are based on age.
PERS Plan 2 - A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.
PERS Plan 3 - A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.
PERS Rates Effective September 1, 2023
TRS Rates Effective September 1, 2023.
State Board Retirement Plan (SBRP) - Contributions Rates:
Contributions are based on your age:
Voluntary Retirement Savings:
State Board Voluntary Investment Program (SBVIP):
SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA. SBVIP participants may contribute on a pre-tax and/or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment. Contact Human Resources to start/stop contributions.

Deferred Compensation Program (DCP):
Tax-deferred savings plan administered by the Department of Retirement Systems. in DCP 3 months after hire at a contribution rate of 3%. Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment. Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit.
Tuition Waiver
Administrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program. Class registration and any applicable class fee will still apply. Click here for the
Liberty Mutual
PEBB members may receive a discount of up to 12% off Liberty Mutual's auto insurance rates and up to 5% off of Liberty Mutual's home insurance rates.
Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote.
Collective Bargaining Agreements:
WFSE Higher Education Community College Coalition:
WPEA Higher Education:
WFSE Represented Exempt Bargaining Unit:
TCC Faculty Negotiated Agreement:
01

Which best describes your level of education?

• High School graduate or equivalent
• Some College
• Associates degree from an accredited college or university
• Bachelors degree from an accredited college or university
• Masters degree or higher from an accredited college or university

02

Please describe your experience providing customer assistance regarding inquiries, complaints, and problem-solving.
03

Please describe your experience in the food, beverage or grocery industry.
04

Do you have previous experience working as a barista?

• Yes
• No

05

Do you have the ability to lift, push and pull up to 30 pounds?

• Yes
• No

06

Do you possess a food handler's permit, or the ability to obtain one once hired?

• Yes
• No

Required Question