Tacombi is Hiring a General Manager - NYC Near New York, NY
Tacombi is a fast-growing, omni-channel consumer and retail brand that is committed to globally sharing Mexican food and culture through hospitality experiences, CPG products, community outreach and digital content. Over the next couple years, we'll be significantly expanding our footprint across the U.S., which means we are going to hire a lot of people and each one of them needs to uphold our brand promise, embody our core values and always extend Mexican Hospitality - Tacombi's unique service culture - to our growing customer and employee bases. Tacombi is looking for a General Manager to join our team! The General Manager position at Tacombi is like an entrepreneur, head coach and hospitality adventurer rolled into one. Your ability to lead a team and inspire them daily is what gets you out of bed in the morning, but figuring out what we could be doing better to serve our employees and customers is what keeps you up at night. You think and act like an owner because that's what you are. You have really sound business fundamentals, possess a high level of attention to detail, and are invested in your own (and your team's) success. Like owning any business, the job is as challenging as it is rewarding. The financial compensation for our General Manager is proportionate to their hard work, business acumen, and leadership effectiveness. It is not, however, guaranteed. If you believe in yourself and the Tacombi brand, this could be the job for you to build a lasting and impactful career. Bilingual in Spanish/English preferred. The General Manager directly manages all taqueria managers - both front and back of house. Your responsibilities will include: Leadership, Training, and Development : Attract, train and develop top hospitality professionals
Motivate and inspire your team to bring their best every day, embracing servant leadership and knowing your main responsibility is to ensure the success of your team
Actively manage performance and provide structured feedback to your managers and team-members, ensuring they are clear on action plans and areas of opportunity and excellence within their role
Recruit, train and coach the entire taqueria team; identifying, training, and developing leaders within the organization, with a keen eye on succession planning
Lead the restaurant team in its day-to-day operations through management delegation, hands-on leadership, and an empowering approach to thoughtful decision-making
Thoughtfully schedule staff with consideration for business activity, ensuring both guest expectations and profitability targets are met
Manage new initiatives and scheduled launches within taqueria while instilling an entrepreneurial spirit in your team to keep them excited and engaged
Create, maintain, & empower a diverse, equitable and inclusive work environment
Empower your team to always to enhance the customer experience
Operational Excellence : Consistently deliver on the Tacombi branded experience
Ensures that all the staff fully embodies the Tacombi mission, exceeding the highest standards of Mexican Hospitality so that all guests feel welcome and are given friendly and attentive service
Ensures that the food, vibe, ambiance and team are always on point
Operate the highest standards of cleanliness and organization, reflecting the care and pride in the service we provide
Oversee facilities maintenance, ensuring that our spaces are safe and that our team is able to carry out their job with excellence
Instill a sense of pride in our store-display and visual merchandising for all members of your team, paying attention to the tiniest of details that cumulatively shape the brand experience and build
Develops and continuously improves upon operating procedures to enhance the guest and employee experience
Consistently taste and provide feedback on food quality to validate that recipes are being followed correctly
Oversee facilities maintenance programs, ensuring that our spaces are safe and that our team is able to carry out their job with excellence
Business Management: Invest in your own success
Deliver on the customer experience while hitting profitability targets for the restaurant; manage all administrative and reporting responsibilities
Efficiently manage Labor, COGs, and Expenses to meet goals/budgets set
Monitor the operational flow of your restaurants, ensuring culinary, DOH and cleanliness standards and protocols are being followed and executed
Ensure a cost-conscious maintenance plan for all equipment through personal inspection and by following a preventative maintenance program
Guarantee a healthy financial bottom line
You should have:
3 years of exceptional leadership skills and experience, preferably supporting and developing a FOH & BOH team
Experience in hospitality or retail management
Extensive guest service skills with ability to deliver the highest level of hospitality to all stakeholders
Strong financial acumen with a deep understanding of profit and loss and COGS
Experience with all administrative tasks and utilizing different technology-based systems
Strong organizational skills and the ability to prioritize and meet deadlines
Knowledge of health and safety guidelines
A strong candidate is:
Resourceful and a creative problem solver
Innovative and able to think outside the box
Inclusive, empathetic and open-minded; servant leadership and fellowship driven
Able to empower your team and be a good coach
Positive in the face of ambiguity, embraces Adventure
A good listener and communicator
Why Tacombi:
We strive to build a culture driven by our values.
Adventure: You welcome the unknown and thrive in a growing environment
Fellowship: You love working with a team in service of one another and the community
Resourcefulness: You think creatively and get more done with less!
We care about our team members' health, wealth, and overall well-being.
Competitive salary with profit share potential
Medical, dental and vision benefits for all full time employees
HSA/FSA available for pre-tax healthcare expenses
Retirement savings via a 401K
Pre-tax commuter benefits
We know that your quality of life matters.
Sick days
11 company holidays
Vacation
We love tacos.
Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!
$90k base salary bonuses EOE Tacombi offers equal opportunities to all applicants, and we are committed to supporting diversity, equity and inclusion. We aim to hire, develop and retain top employees through structured processes that reduce bias and promote equity and belonging.