Position: B2B and Online Order Fulfillment Specialist

Are you looking to expand your skills in a dynamic, hands-on environment? Join our bustling, locally-owned tailoring shop as a B2B and Online Order Fulfillment Specialist and unlock opportunities to meet new people while enhancing your expertise in various areas.

About Tad More Tailoring:

At Tad More Tailoring, we are committed to positively impacting the environment by helping customers extend the life of their clothing. We are an innovative tailoring and alterations business seeking enthusiastic individuals eager to learn and excel. This is an excellent opportunity to re-enter the workforce with existing skills in a positive, flexible environment. As your skills develop, there is ample room for growth and more challenging projects.

Key Responsibilities:

• Efficiently receive and process orders

• Track all orders using delivery software

• Analyze clothing for alteration preparation

• Provide customer service via phone calls, returns processing, and online support

• Create invoices accurately

• Perform quality control for alterations

• Collaborate with a cheerful team

• Handle online order logistics

• Professionally communicate with customers in person, by telephone, Zoom, and email

• Document online orders with photography and CRM software

Requirements:

• High school diploma or GED certificate

• Physical ability to stand, crouch, and lift objects throughout a standard workday

• Strong interpersonal and communication skills

• Proficiency with Google tools such as Gmail, Google Drive, and Google Calendar

• Attention to detail

• Knowledge of CRM and project management software: Asana and HubSpot

If you are an upbeat individual with a desire to grow in a supportive environment, we encourage you to apply and become a valuable member of our team at Tad More Tailoring.

Job Type: Full-time

Pay: $16.00 - $20.69 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Rockford, IL 61107 (Required)

Ability to Relocate:

• Rockford, IL 61107: Relocate before starting work (Required)

Work Location: In person