2 IT Support Analyst Jobs in Union, SC
Tad PGS, Inc is Hiring an IT Support Analyst Near Union, SC
Job Details
- Provide exceptional customer service to end users. Use discretion and independent judgment to address and resolve technology issues.
- Install hardware, software, and network in an industrial environment.
- Provide support for desktops, laptops, printers, handheld devices, CCTV, access control, and other hardware equipment at assigned locations.
- Test hardware and software and make necessary changes to correct problems.
- Provide remote support and troubleshooting.
- Install, upgrade, troubleshoot, and repair network connections.
- Ensure continuous improvement by proactively working on preventative maintenance plans and IT automation.
- Keep documentation current by documenting changes and contributing to knowledge-based articles.
- Identifies, tracks, and manages technology issues using available service desk tools.
- Work closely with the rest of the IT department to resolve issues and available service desk tools.
- Work closely with the rest of the IT Department to resolve issues and improve system performance at the assigned location.
- As part of the IT group, establish, develop and grow all business relationships critical to the success of IT and technical support.
- Consult with end users to ensure each problem is resolved to their satisfaction.
- Interact with other NA IT members to restore service and/or identify and resolve core issues.
- Simulate or recreate end-user problems to resolve operational difficulties.
- Personal daily processes are according to policy.
- Work with the manager to achieve team goals and initiatives.
- Use independent judgment to determine which issues to escalate to management, vendors, or suppliers.
- Provide support to other facilities as needed.
- Support the company's mission, vision, values, and goals in the performance of daily activities.
- Maintain high standards of housekeeping throughout the work area.
- Maintain a positive working relationship with all levels of the organization.
- Help desk/network support experience.
- A 2-year degree in an IT support-related discipline is preferred.
- Electrical andnetwork installation experience preferred.
- Desktop support experience.
- Strong knowledge of Windows and MS Office applications.
- Workingfamiliarty with Ethernet, WIFI, and TCP/IP.
- Familiarity with Linux.
- Hardware/Software setup and maintenance
- Network printer management
- Strong problem-solving skills.
- Ability to understand, remember, and follow verbal and written instructions.
- Ability to work independently with little supervision.
- Technical reading and writing
Job Summary
Full Time
$57k-71k (estimate)
09/10/2024
11/10/2024
tadpgs.com
Bradenton, FL
200 - 500
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The job skills required for IT Support Analyst include Customer Service, Problem Solving, Installation, IT Support, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Analyst positions, which can be used as a reference in future career path planning. As an IT Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Analyst. You can explore the career advancement for an IT Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
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IT support analyst often communicate directly with consumers.
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IT support analyst perform analysis of root causes.
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troubleshooting hardware and software issues.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
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A IT support analyst should provide enterprise-level support to customers.
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Name variables and functions using clear and relevant names.
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Re-use common functions to save time.
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Set a time limit to complete a task.
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Step 3: View the best colleges and universities for IT Support Analyst.
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