Bargaining Unit: EA

Rate of Pay: $28.46/hour DOE

Summary
Works under the direction of Ambulatory Surgery Manager to coordinate pre-surgical care for patients and clerical assistance for Surgical Services.

Essential Duties and Responsibilities

• Answers telephone, provides information to callers, routes calls to appropriate person and places outgoing calls for Ambulatory Surgery.
• Provides assistance/direction to incoming scheduled patients and nursing staff for Ambulatory Surgery.
• Assists with cleanliness of ambulatory patient areas, directs housekeeping as needed.
• Works in collaboration with Pre-Op Clinic and Pre-Admit Nurse to coordinate pre-surgical care for patients.
• Collects and scans into electronic medical record results of ordered diagnostic, lab work, or other pertinent patient information.
• Communicate to patients outstanding necessary diagnostic and lab work needing to be completed prior to procedure.
• Assists and performs basic scheduling for surgery and endoscopy under the direction of the Scheduling/Business Manager.
• Assists and performs basic charge entry functions under the direction of the Scheduling/Business Manager.
• Creates, edits and maintains pre-op and discharge instructions and other documents.
• Maintains department Material Safety Data Sheets (MSDS) in both the web-based MSDS program and the hard-copy binder.
• Requests, distributes and documents radiation badges.
• Provides clerical assistance for Surgical Services Department leadership.
• Creates department reports, memos, and other communications under direction of department leadership.
• Creates forms for Surgical Services as needed.
• Documents and records department and other meeting minutes.
• Orders department office supplies utilizing established parameters for cost-containment.
• Generates reports for other departments as needed.
• Submits work orders for equipment repairs, plant ops and IT requests.
• Demonstrates System Values in performance and behavior.
• Complies with System policies and procedures.
•  Other duties as may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities
No supervisory responsibilities.

Minimum Education/Experience
No educational requirement and 1-2 years relevant experience

Required Licenses/Certifications
None
Other Experience/Qualifications

• Medical terminology
• EPIC Mercy scheduling experience preferred