9 Head of Operational Excellence Jobs in Cambridge, MA
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Head of Operational Excellence
$121k-151k (estimate)
Full Time | Wholesale
1 Day Ago
Takeda is Hiring a Head of Operational Excellence Near Cambridge, MA
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Job DescriptionTakeda is a global, values-based, R&D-driven biopharmaceutical leader committed to bringing better health and a brighter future to people worldwide. Our passion and pursuit of potentially life-changing treatments for patients are deeply rooted in over 240 years of heritage.
The Head of Operational Excellence is part of Takeda’s Data, Digital & Technology (DD&T) organization, specifically within the Commercial Innovation & External Experience area. This function focuses on developing and executing next-generation digital strategies to enhance experiences for patients, customers, healthcare professionals, and donors. Additionally, it aims to build DD&T capabilities for innovative go-to-market models, driving impact across various business units.
Position Objectives The scope of the Head of Operational Excellence includes driving the strategic integration and optimization of experience teams to enhance engagement with external stakeholders, ensuring exceptional user experiences and compliance with industry standards. The role leads the alignment of digital initiatives with business goals, focusing on maximizing value for healthcare professionals, patients, and partners through advanced digital solutions.
For Location USA - MA - Cambridge
U.S. Base Salary Range $205,100.00 - $322,300.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO StatementTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.LocationsUSA - MA - Cambridge
Worker TypeEmployee
Worker Sub-TypeRegular
Time TypeFull time
Job DescriptionTakeda is a global, values-based, R&D-driven biopharmaceutical leader committed to bringing better health and a brighter future to people worldwide. Our passion and pursuit of potentially life-changing treatments for patients are deeply rooted in over 240 years of heritage.
The Head of Operational Excellence is part of Takeda’s Data, Digital & Technology (DD&T) organization, specifically within the Commercial Innovation & External Experience area. This function focuses on developing and executing next-generation digital strategies to enhance experiences for patients, customers, healthcare professionals, and donors. Additionally, it aims to build DD&T capabilities for innovative go-to-market models, driving impact across various business units.
Position Objectives The scope of the Head of Operational Excellence includes driving the strategic integration and optimization of experience teams to enhance engagement with external stakeholders, ensuring exceptional user experiences and compliance with industry standards. The role leads the alignment of digital initiatives with business goals, focusing on maximizing value for healthcare professionals, patients, and partners through advanced digital solutions.
- Develop and refine digital operations to ensure superior user experience for external stakeholders, leveraging Takeda’s technological infrastructure.
- Uphold rigorous standards of quality and compliance within all digital external platforms, ensuring alignment with global regulatory requirements.
- Streamline and enhance all aspects of digital interaction points with external users to drive engagement and satisfaction.
- Foster continuous innovation within digital external operations, adopting new technologies to stay at the forefront of digital healthcare.
- Identify and mitigate risks associated with digital platforms to protect user data and ensure uninterrupted service.
- Operations Ensure LT and other key stakeholder meetings are run efficiently with agenda and follow ups clearly articulated
- Finance / Budget Management Support in all financial management activities for External Experience in coordination with the COO team, and ensure we meet all financial targets.
- Digital process optimization continuously assess and improve digital processes to enhance external stakeholder experiences, ensuring operational efficiency and effectiveness.
- User experience and journey mapping oversee the mapping of user journeys to identify pain points and opportunities for improvement in the digital experience.
- Cross-functional digital initiatives lead cross-functional efforts to align digital operational excellence initiatives with marketing, it, and other relevant departments.
- Performance metrics for digital platforms establish key performance indicators for digital external experiences and use them to guide operational improvements.
- Stakeholder feedback integration incorporate feedback from external stakeholders to drive continuous improvements in digital operations.
- Digital training and support develop training programs and support systems to equip internal teams with the skills necessary to maintain operational excellence in digital engagements.
- Crisis management for digital platforms establish protocols to manage digital crises, ensuring quick resolution and minimal impact on user experience.
- Bachelor’s degree required.
- Over 10 years of experience in operational excellence and digital project management, preferably with a consulting background or chief of staff role in the life sciences industry.
- Proven ability to partner with and influence senior leadership within the organization.
- Exceptional leadership and communication skills.
- Extensive experience working with finance, leading workshops, and demonstrating hands-on, proactive behavior.
- Strong ability to work independently and manage multiple priorities in a fast-paced and ambiguous environment.
For Location USA - MA - Cambridge
U.S. Base Salary Range $205,100.00 - $322,300.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO StatementTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.LocationsUSA - MA - Cambridge
Worker TypeEmployee
Worker Sub-TypeRegular
Time TypeFull time
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$121k-151k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/28/2024
HEADQUARTERS
SEN THA RAN WEERN, CENTRAL
SIZE
100 - 200
FOUNDED
1969
CEO
PETER STREIBL
REVENUE
$50M - $200M
INDUSTRY
Wholesale
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The job skills required for Head of Operational Excellence include Leadership, Initiative, Innovation, Coordination, Continuous Improvement, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Head of Operational Excellence. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Head of Operational Excellence. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Head of Operational Excellence positions, which can be used as a reference in future career path planning. As a Head of Operational Excellence, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Head of Operational Excellence. You can explore the career advancement for a Head of Operational Excellence below and select your interested title to get hiring information.
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