Job Title: Intake Specialist
FLSA: Hourly
Job Type: Full Time
Position Summary:
High-volume and growing personal injury law firm located in downtown Atlanta is looking for a client-focused, personable, and enthusiastic candidate to join their Intake team. Candidate should be an excellent communicator with a positive attitude. The Intake Specialist will be responsible for receiving telephone calls and emails from potential new clients, investigating preliminary issues, communicating important facts to the attorneys, and opening new files. Applicant must have an eye for detail and accuracy as well as strong organizational skills.
Responsibilities include, but are not limited to:

• Answer incoming phone calls from prospective clients
• Assist prospective client with intake paperwork and process
• Enter new client and matter information into our client management system
• Coordinate meeting time/place with potential client for initial consultation
• Interview prospective client regarding their potential claim
• Other duties as assigned

Requirements:

• Proficient computer literacy with general Office applications including: Outlook, Word, Excel
• Ability to communicate and work efficiently with all levels of the firm
• Strong administrative and organizational skills with attention to detail
• Experience in call centers or sales a plus
• Bilingual (English / Spanish) preferred

Talantage, LLC is committed to presenting candidates that contribute to an organizations culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
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