Job Title: Program Manager
The Military Health System (MHS) is committed to the provision of world class healthcare services for military personnel, retirees, their families, and other eligible beneficiaries. The DHA provides medical care for the DoD’s approximately 9.6 million eligible beneficiaries provided through the defense health program which includes contracted health care networks and military treatment facilities. This is a five (5) year contract and is contingent upon the contract award.
Objectives: The objective of this contract is to provide full range of contracting, acquisition and program management support services in the performance of activities within DHA.

• Defining program controls, such as procedures and reporting
• Developing progress reports for the program
• Function as the Point of Contact and oversee team of acquisition support
• Provide strategic guidance to the company’s project managers
• Facilitate communication among a program’s cross-functional team
• Manage risks and issues and take corrective measurements
• Coordinate the projects and their interdependencies
• Evaluate and assessing the programs’ strengths and weaknesses

• Monitor program and overseeing acquisition support goals are met
• Report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this PWS via a secure data collection site
• Attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this contract
• Participate in APSG Request Submissions Portal Review meetings.
• Continue to monitor the portal to prepare for the daily Triage team meeting.
•  Verify the completeness and accuracy of each request. If there are issues, the Request Manager will need to take the necessary action to contact and coordinate with the requestor or Triage Team Representative.

• Verify if the Request Short Name matches the content of the request description. Check to see if all required fields are completed in a manner that is thorough and logical.
• Determine if the request is from an MTF under the DHA authority, direction, and control. If it’s not, send the request back to the Service Representative.
• Determine if the request has the required approval to move forward.
• Verify if the request is mapped to the appropriate category.
• Participate in the daily Triage Team meetings to review each new request or other outstanding requests.
• Enter MHS Request Phase 0 tracker and in the Portal. Both will be continually updated with the latest information and maintained to remain in line with what is discussed at the daily Triage meetings.
• Update each request based on Triage Team meeting discussion, updated status, updated comments and designate the DHACA owner of the request.
• Monitor, respond to, and take actions on emails received into the J5 MHS Portal inbox.
• Maintain and monitor the mailbox to support requestor questions and correspondence.
• Manage ad-hoc tasks and requests in a timely manner.
• Manage meetings and manage the J5 MHS Submissions Portal mailbox.
• Manage and keep pace with the volume of requests and maintain a high level of responsiveness.
• Maintain flexible hours to support critical meetings and duties between the hours of (7:30 a.m.– 4:00 p.m., Central Time).\
• Contribute to process improvement activities and focus on high quality work with minimum errors.
• Maintain a proactive and engaging attitude to solve problems and take ownership for assigned sections of the Request Submissions Portal.

Skills and Qualifications:

• Bachelor’s degree in business administration, Human Resources, Project Management, or any other related field.
• 3-5 years of experience.
• High-level management and leadership skills
• Ability to schedule and manage tasks effectively.
• Conflict resolution and problem-solving skills
• Risk management.
• Written and verbal communication skills.
• Cost control and budgeting skills.
• Teamwork and motivational skills.
• Organizational and multitasking skills.
• Preferred Top Security Clearance
• Program Management Certification highly preferred.

Talantage, LLC is committed to presenting candidates that contribute to an organization’s culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
 

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