We are seeking an experienced Inside Sales Representative/Account Manager to join the rapidly growing team at RANDYS Worldwide in Bakersfield, CA!

About RANDYS Worldwide:

For over 40 years, RANDYS Worldwide has been a leader in the automotive aftermarket industry, establishing itself as the nation’s largest manufacturer and supplier of premium suspension and drivetrain products. We are dedicated to delivering high-performance, quality, and technical innovation through our renowned family of brands: Yukon Gear & Axle, USA Standard Gear, Zumbrota Drivetrain, ICON Vehicle Dynamics, Carli Suspension, Dynatrac, and Cognito Motorsports. Our comprehensive product range offers customers a one-stop solution for drivetrain components, remanufactured products, complete axles, and suspension products.

At RANDYS, we pride ourselves on our explosive growth, fueled by our commitment to exceptional customer service and our drive to offer the world’s best suspension and drivetrain products. As we continue to expand, we remain focused on taking great care of our customers and our people, fostering a culture of excellence and innovation.

Position Overview:

The Inside Sales Representative/Account Manager will be an experienced professional with a proven track record in the automotive aftermarket industry, specifically in selling premium branded products. This role involves identifying new business opportunities within the performance suspension and drivetrain categories, developing and cultivating long-term relationships to drive sustainable and incremental revenue growth.

Essential Duties & Responsibilities:

Sales Pipeline Management:

• Develop an omni-channel pipeline by prospecting customers from industry contacts, inactive, existing, and company prospecting databases.
• Utilize market segmentation techniques to prioritize target markets and allocate resources effectively.
• Regularly review and update sales forecasts based on pipeline activity, market trends, and customer feedback.

New Customer Acquisition:

• Proactively hunt for new business opportunities, establish new distribution partner programs, and successfully onboard prospects.
• Leverage data analytics and customer segmentation techniques to identify cross-selling opportunities and tailor product recommendations to each customer's unique needs.

Account Management:

• Establish and manage a diverse book of business while continuing to hunt for new opportunities.
• Create account plans and roadmaps to improve existing business and seek new business opportunities.
• Collaborate with customers to unlock optimization in their business (time to market, service level performance, costs, customer satisfaction, etc.).
• Establish and drive account’s strategic vision and planning, including revenue growth, business model unlocks, portfolio expansion, and customer relationship management.
• Be familiar with product literature and be able to convey product information and availability to customers
• Achieve sales goals through sales pipeline development, sales leads, understanding sales metrics, and other assigned sales functions and processes.

Business Analysis:

• Conduct business analysis, including data trends, competitive intelligence, customer retention, sales funnel success, and addressable/attainable market.
• Provide customer feedback to management, product development, customer service, marketing, and operations using the Voice of the Customer (VOC) to help improve our current product offering and programs.
• Implement automated alerts and notifications within the CRM system to prompt timely follow-up actions and prevent leads from falling through the cracks.

Skills and Competencies:

• Great understanding of the sales process with the ability to maintain a highly motivated work ethic focused on customers and sales objectives.
• Experienced and results-oriented negotiator with a hunter mentality.
• Proficient in value-based and relationship selling with solid experience in prospecting, qualifying, and closing accounts.
• Ability to influence and develop relationships with key decision-makers.
• Self-starter, self-motivated, possessing outstanding business acumen and self-discipline.
• Proven industry experience with a premium branded product background.
• Must display considerable independence while meeting corporate objectives
• Proficient communicator with outstanding time-management skills, strong sense of urgency, and natural ability to prioritize.
• Demonstrated leadership and business acumen in driving cross-functional discussions and solving problems.
• Understanding of the off-road industry and competitors.
• Flexibility and the ability to thrive in a fast-paced environment.
• Take personal responsibility for the quality and timeliness of work and strive to exceed requirements.

Education: A Bachelor’s Degree in Business or the equivalent is required or equivalent combination of education and experience.

Computer Skills: Proficiency in use of MS Word, Excel, PowerPoint and Outlook with Business Contact Manager Software

RANDYS Worldwide is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.